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Customer Service Manager

Vienna, Virginia, 22180, United States
October 18, 2016

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Joseph kamel

*** ******** **, *.*.

Vienna, VA **180


Senior Management in the Food and Beverage industry in the Washington area since 1992. Extensive experience in Customer service and general business management to include Inventory management and Cost Control, Online and target specific Marketing, Employee Management, Payroll,Back Office Support, Sales Optimization, Quality control and General area maintenance and upkeep.

I am self motivated, focused on my tasks with lots of common sense. I am easily trainable and a fast learner. I easily adapt to my work environment and work well with others.


Product Specialist

June 2016 - present

Koons Chevrolet Buick Gmc Tysons Corner, Virginia

Automotive Sales .

Owner - General Manager

October 2015 - May 2016.

Basillini Italian Cafe Town of Vienna, Virginia

Food and Beverage .

Sales Associate

March 2015 - November 2015

CEDAR GREEN, LLC Sterling, Virginia


Owner - General Manager

October 1998 - February 2015

Listrani's Italian Restaurant Washington, District of Columbia

Food and Beverage Production

General Manager of Listrani's restaurant on MacArthur Blvd in D.C.Operation consists of a 90 seat dining room with full liquor Bar, a delivery and catering operation .

General Manager

March 1996 - September 1998

Salad Works Union Station, Washington, D.C.

Food and Beverage Production

Managed a high volume restaurant with 15+ employees, customer service, inventory control, employee scheduling and payroll and daily operation requirements.

General Manager

June 1994 - February 1996

Pasta to Go-Go Union Station, Washington, D.C.

Food and Beverage Production

Managed a crew of 10 employees. Customer service with general management . Inventory control and ordering,employee scheduling, sales and marketing.

Assistant Manager

June 1991 - May 1994

Georgetown Seafood Grill Union Station, Washington, D.C.

Food and Beverage Production

Assisted in managing a crew of 13 with a beer and wine bar. Customer service with EOD cash reconciliation.


Nova Community college

Electronic classes - non degree.

Fall 2014.

Strayer University- Arlington Campus

Computer Information Systems

Associate degree.

January 1990 - July 1991

American University- Washington D.C.

Some college credit completed.

Spring 1989- summer 1990

Foley-Belsaw Technical school

Electrician Certificate

March 1990 - June 1991


Management and customer service.

Electric and Electronic knowledge.


Arabic Fluent

English Fluent

French Intermediate

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