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Data Developer

Location:
Montvale, New Jersey, 07645, United States
Posted:
October 17, 2016

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Tejaswini Yeruva

Email : acw3i9@r.postjobfree.com

Phone : 515-***-****

Experience Summary.

Certified Salesforce.com Developer and Administrator with 2+ years’ experience in Salesforce.com Administration and Development

Experience in Administration, Configuration, Implementation and Support of sales force CRM and force.com IDE.

Experienced in Force.com Apex Classes, Apex Triggers, Integration, Visual force, Force.com API.

Created several reports, dash boards and used Data loader for data management in Force.com platform.

Implemented security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles and configured the permissions based on the organizational hierarchy.

Created Validation Rules, Approval Process, workflows for auto lead routing, lead escalation and Email Alerts.

Experience with Workflow Issues, restart workflows, reset data fields, test and fix the validation rules.

Experience in Data Mapping, Cleansing, Data Export and Imports, Application Support, Performance Tuning, Security Administration, Maintenance, and User Security Management.

Resolve data-related issues via script pushes, change data field values and restart jobs.

Experience with Agile and Scrum methodologies.

Work with team members to load data for Sprint Reviews, UAT and Training environments.

Create and manage workflow rules, field updates and email alerts.

Involved in Mass imports and exports of data using Import wizard and Data Loader.

Involved in Unit Testing, Test Coverage and Code Review.

Worked on Notification services in setting up the Scheduled jobs and alerts.

Exporting the data to Excel Files and Text Files from database.

Education / Certification

Bachelor of Engineering in Computer Science, JNTU University, India

Salesforce.com Certified Force.com Developer DEV 401.

Salesforce.com Certified Administrator ADM 201.

Technical Skills

SalesForce.com: Triggers, Custom Objects, Data migration, Record Types, Workflows, Email Templates, Visualforce, Apex, Data loader, SOQL, SOSL, Force.com Excel connector, Desktop Integration, Chatter.

Languages and Scripts: JAVA, JavaScript, VBScript, HTML, XML, CSS

Tools and Utilities: SSIS, MS Excel, HP-Quality Center

Database: SQL Server 2005, Oracle, MS Access, Peoplesoft

Professional Experience

Client: Heineken, USA

Location: White Plains, NY Feb 2015 – Till Date

Role: Salesforce Administrator /Developer

Client Business & Project description: Heineken is the world’s most international brewer with its brands available in more than 170 countries around the world. The company produces, distributes and engages in the marketing of international premium, regional, local and specialty beers and ciders, Salesforce application was implemented to keep track of all the distributors and day to day business transactions which helped in improving productivity, maintaining valid data and helped sales team to achieve their goals in a timely manner.

Responsibilities:

Gathered business process requirements and utilize Salesforce functionality to automate and achieve those objectives

Provided support as a Salesforce.com administrator to 350+ users.

Customized user Roles, Role hierarchies, Profiles and Sharing settings to ensure that the protected data is available only to the authorized users.

Designed, and deployed the Custom objects, Custom tabs, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, to suit to the needs of the application.

Involved in migrating data from Oracle to Salesforce.com using Data loader.

Created Visualforce email templates (HTML and custom), New Templates, Mail Merges and also automated Email Process to send installation instructions to new and existing customers.

Created/Modified Visualforce pages and Apex Custom Controllers on Force.com IDE to customize the view and functionality of the page according to organizational needs.

Configured workflows and approval processes to enhance business logic.

Created new sandboxes and deployed Components and Data from one environment to another and Managed sandbox refreshes and release testing.

Analyze Salesforce system usage and data storage patterns to improve efficiency

Environment: Saleforce.com platform, Apex Language, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox, Data Loader, Oracle, Windows XP.

Client: IDB Bank, New York City, NY Nov 2015 – Feb’16

Salesforce.com Developer/Administrator

In an effort to improve the Bank’s productivity and Customer-focus, on-demand SFDC CRM was implemented to meet the Bank's business model to cater to both International and Domestic needs as well as satisfy the requirements for the Customer Prospecting and On-boarding and Accounts Maintenance processes re-engineering.

Responsibilities:

Performed the roles of Salesforce.com. Developer and administrator in the Organization.

Involved in business requirements gathering while interacting with the business users.

Used Salesforce for Contact Management, Accounts Management, Relationship Management and Management reporting.

Involved in Application Set up activities and customized the App according to the requirements of the users.

Created various Custom Objects, Custom Fields and Record Types.

Interacted with business users and created many number of List views according to their requirements.

Involved in setting up Profiles and assigning the Profiles to the users.

Involved in setting up the Role Hierarchy and assigning the users as per the role.

Involved in loading the users into sandbox and production instance.

Implemented the Batch Apex for visibility sharing of the data in the Organization according to the user role.

Created custom buttons and links on Account (Person Accounts) and Relationship Group object for generating auto Reports.

Implemented Visualforce Pages and Apex Controllers

Created a Custom setting object and wrote a Visualforce page and a controller to generate the Reports dynamically.

Wrote various triggers on Person Accounts and Task Alerts in order to meet the business requirements.

Written various Workflow rules for field updates and Email alerts.

Used Informatica cloud for migrating the data from ICBS legacy System to Salesforce.

Was responsible for contacting the Salesforce Premier Support and enabling the Person Accounts for the Organisation.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Custom Setting Objects, Batch Scripts, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Informatica Cloud, Draw Loop, Windows XP.

Blackboard Inc., DC (Wipro Technologies) July 2014 –Aug 2015

Salesforce Consultant

Project description: Blackboard Inc. develops software applications and related services that are used by over 2000 education institutions in more than 60 countries. One of the major acquisitions of Blackboard was Wimba Elluminate, another market leader in software services for Education institutions and renamed Blackboard Collaborate. This migration project involves moving all the Salesforce customizations and data of Blackboard Collaborate into the main Salesforce instance of Blackboard.

Responsibilities:

Gathered business process requirements and utilize Salesforce functionality to automate and achieve those objectives.

Created Field mapping document for various objects like Accounts, Contacts, Tasks, Opportunity, and Lead.

Worked on objects like Territory management, Forecasting, Multi currency, Assets and Opportunities.

Eliminate duplicate Accounts after merging parent and child organization data, using fuzzy match.

Create Profiles and Role hierarchy of Child org in Parent org.

Migrate Child org customizations like Custom objects, Custom Tabs, Record Types and Page Layouts to Parent org using Eclipse IDE.

Migrated Custom fields, Public Groups, Custom Settings using Packages.

Migrate Child org Reports, Report types, Dashboards, Email templates to Parent org using Eclipse IDE.

Migrated Child org data like Accounts, Contacts, Activities to Parent org using Apex Data loader.

Customized user Roles, Role hierarchies, Profiles and Sharing settings to ensure that the protected data is available only to the authorized users of the respective organization.

Used Chatter, Chatter desktop, and Chatter Mobile extensively for file sharing and Ideas sharing.

Migrated Custom Links and Buttons that were used for various business needs.

Deployed Components and Data from one environment to another using change sets.

Used third party Apps like Eloqua, Dreamfactory SnapShot, Search first before create, Country complete, Riptide Pop-Up alert, Xactium ERD Tool, Field trip, Hoopla Countdown etc.



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