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Customer Service High School

Coffeyville, Kansas, United States
October 17, 2016

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Kelsey Nolin

Coffeyville, KS - 620-***-****

Flexible, hardworking individual who excels in a fast-paced environment looking for a position with growth opportunities.

Authorized to work in the US for any employer


Master Merchandiser

Driveline Retail Merchandising - Coffeyville, KS - February 2013 to Present Master Merchandiser

Organized store merchandise racks by size, style and color. Led merchandise selection, pricing, planning and marketing. Created visual marketing and styled window displays. Assembled promotional displays, including quarter and full-size point of purchase displays. Completed stock orders and managed inventory levels. Established strong vendor relationships to maintain and support the business. Tracked and recapped key item performance.

Educated employees on new merchandise during seasonal workshops. Removed damaged, out-of-code, not-in-set and discontinued items from displays. Cashier

KFC - Coffeyville, KS - 2016 to January 2016

Consistently provided friendly guest service and heartfelt hospitality. Promptly and empathetically handled guest concerns and complaints. Demonstrated integrity and honesty while interacting with guests, team members and managers. Operated the drive-through window and sales register quickly and efficiently. Greeted customers and provided excellent customer service. Maintained high standards of customer service during high-volume, fast-paced operations. Prepared all food orders within a 2-3 minute time frame. Assembled food orders while maintaining appropriate portion control. Handled currency and credit transactions quickly and accurately. Followed food safety procedures according to company policies and health and sanitation regulations. Strictly followed all cash, security, inventory and labor policies and procedures. Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.

Reported to all shifts wearing a neat, clean and unwrinkled uniform. EDUCATION

High School Diploma

Field Kindley High School Coffeyville - Coffeyville, KS 2007

Public Relations

Coffeyville Community College - Coffeyville, KS




Active listening skills

Point of Sale (POS) system operation

Quick learner

Organized multi-tasker

Friendly and helpful

Valid KS driver's license

Carbonated beverage dispenser cleaning and maintenance Restaurant operations

Dedicated team player

Vendor relations

Inventory control

Excellent communication skills

Planogram design

Pricing controls

Reliable and punctual

Product inventory counts

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