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Customer Service Administrative Assistant

Location:
Lubbock, Texas, United States
Posted:
October 17, 2016

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Resume:

Objective

To seek an intermediate position with your company offering on the job training with opportunities for advancements.

Profile

- Over 20 years of administrative assistant/customer service in high-volume home sales and retail environments, 5 years of dispatcher inventory clerk in th gas and oil industry.

- Community-minded, competent professional offering

- Provide human services referrals

- Nonjudgmental and compassionate.

- Excellent understanding of human nature.

- Able to handle multiple projects simultaneously,

- Remain focused in stressful, fast-paced conditions.

- Affect positive change at the individual and community level.

- Cultivate key partnerships, and develop effective solutions to challenges.

- Ability to connect with targeted public to motivate behavioral and lifestyle changes

Skills Summary

Bilingual: English and Spanish – Full Professional Proficiency

Excellent customer service skills

CPR and First Aid Certification

Clerical skills

Cashier and inventory clerk

Microsoft Office (Word, Excel, PowerPoint) and Internet

Quick learner

Excellent team worker and orgainzed

Employment History

SEPT 2011-FEB 2016 CUDD ENERGY SERVICES HOBBS, NM

Administrative Assistant- Dispatcher

* Mailed out invoices and statements

* Set up trucks, routes and equipment to employees daily

* Scanned vendor invoices, shredded confidential documents

* Inventory, keep track of chemicals, acid and sand used per month.

* Documented records for dispatches including equipment used

* Filed and signed in customers’/vendors’ invoices and receipts

* Assigned service work schedules for workers as per their work area

* Received work orders from supervisors and dispatched them to employees

* Placing orders with multiple vendors.

* Purchased chemicals, catering, fuel, shower trailers and safety restraints per job

* Tracked and sumitted working hours of employees to pay roll department. Added per diem for everyday jobs

* Kept track of fuel reports, radiations logs monthly. Deliver MSDS (Material Safety Data Sheets) as needed per job

SEPT 1990-SEPT 2011 PAOLA FLOWERS CD. JUAREZ, MEXICO

OWNER

*Everyday invoicing and applied payments to accounts. Took credit card, cash, and check payments. Filing customer’s and vendor’s invoices, receipts.

*Main office telephone operator, scanning vendors invoices, shredded documents, mailed out invoices and statements.

*Everyday customer service.

Education

AUG 2010-AUG 2011 Southwest University El Paso, TX Medical Assistant

AUG1987-MAY 1990 ElPaso Community College EL Paso, TX Associate Degree Law Enforcement

AUG 1984-MAY 1987 Bowie High School El Paso, TX High School Diploma

References upon request.



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