Resume

Sign in

Technical Support Service

Location:
Lagos, Nigeria
Posted:
October 17, 2016

Contact this candidate

LADEJI Oladipupo Semiu

** ******** ******, ********** ***-802*******, 234-809*******

Surulere, Lagos State, Nigeria. acw3bd@r.postjobfree.com

I am an IT solutions consultant with focus on IT infrastructure both Hardware, software and Enterprise Applications (ERP). I have solid experience as an application/technology consultant for Microsoft products (certified MCP, MCTS,), particularly Dynamics ERP. I also have a broad knowledge on Networking, system administration, Server Virtualization and NetApp storage solution. I have worked in several projects in different industries.

WORK EXPERIENCE

System Admin/NAV ERP Functional Consultant @ Elizade Nigeria Ltd. (April 2013 till Date)

Responsibilities

Design, Develop, Implement and Document efficient and functional Application Systems using Microsoft Dynamics NAV

Participate in the development of Solution Architecture

Support Users on Microsoft Dynamics Nav.

Train User on how to use Dynamics ERP Application

Give technical support to more than 200 system users across the country

Take a daily backup of the Nav. server at the close of work

Relate with external client

Design of various report on Dynamics Nav.

Installation and configuration of various software and hardware devices

Give access right to users.

Manage all the virtual machines through the VMware.

Space allocation to the Virtual Machines.

Troubleshooting of various hardware devices

Attends to all IT related issue

Implementation of both wireless and wired LAN

Dynamics Nav. Consultant/Developer Shod systems Nigeria LTD. (April 2011-Jan.2013)

Responsibilities

Dynamics Nav. Deployment on client site.

Installation and configuration of Microsoft Dynamics Nav.

Database Customization based on the customer request

Training clients on how to use Dynamics Nav.

Give technical support to client.

Give online support to client through telephone or team viewer

Designing of various reports base on client request

Attend to all IT related issue.

Troubleshooting of various IT devices whenever issue arise.

Give a weekly report to my boss.

Assistance Electoral Officer Independent National Electoral Commission (Jan 2011- Feb 2011)

Responsibilities

Registering an eligible voters by capturing their data into the computer system

Downloading the data into an external Hard disk

Printing of temporary voter’s card to individuals.

Computer Tutor (NYSC) Girl’s Day Secondary School Suleja, Niger state. (March 2010- Feb 2011)

Responsibility

Training the student on how to use the computer system

System /Network Administrator Zoomnet service and Plus (Nov. 2008-Jan.2010)

Responsibilities

Installation of various IT devices

Setting up Local area Network in client site

Router and switch configuration

Troubleshooting of all hardware devices

Implementation of wireless and wired LAN

Give technical support to all company client

EDUCATION

Olabisis Onabanjo University Ago-iwoye, Ogun State. (2008)

Ibeju Lekki High School Ibeju Lekki, Lagos. (2000)

QUALIFICATION

B.sc Computer Science

West Africa Secondary school Examination Council.

PROFESSIONAL QUALIFICATION

Certificate of Completion Cisco Certify Network Associate (CCNA) (2008)

Entrepreneur and Selling skills (2008)

(MCTS ) Microsoft Dynamics Nav. 2009 Installation and configuration (October 2011)

(MCTS) Window Server 2008R2 Server Virtualization (November 2011)

(MCTS) Microsoft SharePoint 2010 Configuration (November 2011)

(MCTS) Microsoft Exchange Server 2010 Configuration (December 2011)

(MCTS) Microsoft Dynamics Sure step Implementation (March 2012)

(MCTS) Microsoft Dynamics Nav. 2009 Intro to C/Side (May 2012)

(MCTS) Microsoft Dynamics Nav. 2009 Core Finance and setup (June 2012)

Certificate of completion Certify Ethical Hacker (CEH) (2013)

SKILLS AND PERSONAL ATTRIBUTES

A fast learner with ability to understand, apply and retain new ideas and concepts quickly

Excellent verbal & written communication skills

Strong troubleshooting and problem analysis & solving skills

Excellent team player with good inter-personal relationship & ability to operate under pressure

Love to take up challenges.

TECHNICAL PROFICIENCY

Experience of creative architectures development to turn requirements into specific business solutions

ERP Systems Design, Implementation and Support (Microsoft Dynamics NAV)

Working knowledge of Windows Server, Active Directory, and Microsoft Exchange Server

Systems Administration (Network and Operating Infrastructure Management)

Experience in Server virtualization using both VMWare and Hyper-V

Working knowledge with Window SQL server Installation

Familiar with NetApp storage solution.

PROJECT EXPERIENCE

S/N

COMPANY

PROJECT

ROLE

1

Elizade Toyota Nigeria Ltd

Design and implementation of new appraisal system

Upgrade from Nav 2009R2 to Nav 2015

Training of all Users on Nav 2015

Implementation of a new self-service portal

Lead Implementer/Supervisor

S/N

COMPANY

PROJECT

ROLE

2

Toyota Nigeria Ltd.

Design of Vehicle Receipt Inspection VRI Module

Deployment of the VRI Mode

Design of Service requisition system module

Deployment of the service requisition system module

Training Users on how to use the VRI and service requisition module

Training User on how to use the Kodawari module

Lead Implementer

3

Elizade Nigeria Ltd.

Design of Service requisition Module

Deployment of Service requisition module

Training users on how to use the Service request module

Training Users weekly on the various module in Nav.

User creations and assigning of roles to the users

Lead Implementer

4

Secure ID Nigeria Ltd

Dynamics Nav. Installation and configuration

SQL server installation

Nav. Development and customization of the database

Installation of Nav. on all client system

User creation and assigning of roles to all users

Training user on how to use Nav.

Giving technical support to all User after support.

Giving an online support to user after deployment through phone and team viewer.

Designing of various report based on their request.

Design a card movement solution module

Functional /Technical Consultant.

5

Union Bank of Nigeria

Dynamics Nav. Installation and configuration

SQL server Installation and configuration

Dynamics Nav. 2009 Deployment

Creation of users and assigning roles to the users

Training users on how to use Nav.

Technical Consultant

6

Metropolitan Motors Nigeria LTD

Dynamics Nav. Installation and configuration

SQL server Installation and configuration

Dynamics Nav. 2009 Deployment

Creation of users and assigning roles to the users

Training of users on how to use the Kodawari module

Giving both technical support and online support to users

Functional/Technical Consultant.

7

Globe Motors Nigeria ltd.

Dynamics Nav. Installation and configuration

SQL server Installation and configuration

Dynamics Nav. 2009 Deployment

Creation of users and assigning roles to the users

Training of users on how to use the Kodawari module

Giving both technical support and online support to users

Development of resources application to offshore staff.

Functional/Technical Consultant

BIO- DATA

Date of birth: 5th November 1984.

State of Origin: Osun

Marital Status: Married

Religion: Islam

REFERENCES

Mr. Ibrahim Afolabi Dada

Codeware Nigeria.

Dynamics Nav. ERP Application Senior Consultant

08184400170

Engr. Ladeji Folorunsho

Union Trustee Ltd.

Head ICT

08033261315

Mr. Lukman Sulaiman

Elizade Nigeria Ltd.

Acting Head ICT

08076535331



Contact this candidate