David Florance
***** ********* **** 561-***-****
Boca Raton, FL 33428 acw38q@r.postjobfree.com
PROFESSIONAL SUMMARY:
Experienced Senior Manager and small business owner, knowledgeable in all aspects of business development, customer care, operations, finance, and contracts. Strong entrepreneurial drive to achieve expected results and exceed goals. Extensive knowledge of QuickBooks Pro and Microsoft Office.
EMPLOYMENT HISTORY
Friend of a Friend, Inc dba Home Care of the Palm Beaches 1997 - 2014
Owner/Manager
Founded Friend of a Friend Inc, a senior care services company providing home care
and supplemental assistance to the elderly.
Developed marketing strategy, operating processes, and staff retention programs
resulting in business growth to more than $1.2 Million in annual revenue.
Recipient of multiple monthly revenue awards through franchise partner.
Obtained 4.8 of 5 in customer satisfaction ratings.
Achieved over B0% employee retention rates.
Performed full charge bookkeeping responsibilities for business
Encore Computer Corporation 1983 - 1997
Senior Program/Product Manager
Completed the engineering, development, and manufacturing plan to successfully
introduce new disk array product.
Delivered products to market on time and within budget.
Managed programs across multiple departments including Marketing, Development,
Manufacturing, Customer Service, Finance, and Legal.
Received commendations from company President for outstanding achievement.
EDUCATION
Nova University, Fort Lauderdale, FL, B.S., Business Administration 1983
Virginia Polytechnic Institute, Blacksburg, VA, studies in Electrical Engineering 1970
ASSOCIATIONS/ MEMBERSHIPS
Chair, Palm Beach County Alzheimer's Memory walk - 7 years
Chair; Palm Beach County Alzheimer's Education Conference
President; Palm Beach County Council of PTA's - 2 years
President; Home Care of America Florida Chapter- 4 years