Microsoft Office Customer Service
Resume:
ANTOINETTE M. JOYNER
Newark, NJ 07108
Tel. 201-***-**** – Cell
Tel. 862-***-****- Home
Email: *****************@*****.***
OBJECTIVE: To obtain a position within a company where my many diversified clinical, administrative and interpersonal skills can be utilized.
EXPERIENCE:
Macys Department Store, Short Hills, NJ 11/14-01-15
Holiday Sales Associate
Operated POS machine
Handled monetary transactions
Assisted customers with their purchases
Department of Community Affairs, Hackensack, NJ 12/07-04/08
Receptionist
Greeted clients and directed them to the appropriate case worker
Answered multi-line phone system
Handled all incoming and outgoing mail
Kept all office equipment stocked
Agape Children Academy of NJ, Irvington, NJ 10/06-03/06
Substitute Teacher
Aided in the daily development of children, age 3-4 years old
Marshalls Department Store, Elizabeth, NJ 09-/05-03/06
Sales Associate
Assisted in other departments and restocked items when needed
Designed end caps in childrens’ department
Community Hills Early Learning Center, Newark, NJ 03/03-09/03
Teacher’s Aide
Assisted the Head Teacher with children from the ages
of 2-3 years of age
EDUCATION: Ultimate Medical Academy (online, Florida) 2016-current
High School Diploma/Medical Billing and Coding Specialist
High School Courses (Math, English, Science, History)
Medical Terminology
Anatomy and Physiology
Law and Ethics
Insurance Billing and Coding
Emergency Billing and Coding
Star Career Academy, Newark, NJ 2012
Medical Assistant Program
Medical Terminology
Vital Signs (pulse, blood pressure, temperature and respirations)
EKG/Glucose/PFT Testing
Anatomy and Physiology
Law and Ethics
Insurance Billing and Coding
Emergency Billing and Coding
Clinical Labs
Essex County College, Newark, NJ 2009-2010
Business Administrative w/Computer Options
English, Math
Microsoft Excel
Psychology 1 and II
Art 100
PC Tech Learning Center, Newark, NJ 2007
Medical Administrative Assistant
Medical Terminology
Medical Billing and Coding Using Medisoft ICD-9 and CPT-4 Manuals
Medical Office and insurance procedures
Microsoft Word 2003, 2007
Essex County College-Training, Inc., Newark, NJ 2004
PC Troubleshooting
PC Hardware Concepts
Customer Service
Microsoft Office 2003
OTHER
CERTIFICATES: ATB (Adult Test Battery which is a GED equivalent)
SKILLS: Microsoft Office Suite, typing 80 wpm
AWARDS: Outstanding Administrative Assistant for the ShopRite Training Program
( 2007, Externship)
REFERENCES: FURNISHED UPON REQUEST
Contact this candidate