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Microsoft Office Customer Service

Location:
Newark, New Jersey, United States
Salary:
open
Posted:
October 18, 2016

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ANTOINETTE M. JOYNER

*** * ****** ****** *********

Newark, NJ 07108

Tel. (201)***-**** – Cell

Tel. (862)-***-****- Home

Email: acw35i@r.postjobfree.com

OBJECTIVE: To obtain a position within a company where my many diversified clinical, administrative and interpersonal skills can be utilized.

EXPERIENCE:

Macys Department Store, Short Hills, NJ 11/14-01-15

Holiday Sales Associate

Operated POS machine

Handled monetary transactions

Assisted customers with their purchases

Department of Community Affairs, Hackensack, NJ 12/07-04/08

Receptionist

Greeted clients and directed them to the appropriate case worker

Answered multi-line phone system

Handled all incoming and outgoing mail

Kept all office equipment stocked

Agape Children Academy of NJ, Irvington, NJ 10/06-03/06

Substitute Teacher

Aided in the daily development of children, age 3-4 years old

Marshalls Department Store, Elizabeth, NJ 09-/05-03/06

Sales Associate

Assisted in other departments and restocked items when needed

Designed end caps in childrens’ department

Community Hills Early Learning Center, Newark, NJ 03/03-09/03

Teacher’s Aide

Assisted the Head Teacher with children from the ages

of 2-3 years of age

EDUCATION: Ultimate Medical Academy (online, Florida) 2016-current

High School Diploma/Medical Billing and Coding Specialist

High School Courses (Math, English, Science, History)

Medical Terminology

Anatomy and Physiology

Law and Ethics

Insurance Billing and Coding

Emergency Billing and Coding

Star Career Academy, Newark, NJ 2012

Medical Assistant Program

Medical Terminology

Vital Signs (pulse, blood pressure, temperature and respirations)

EKG/Glucose/PFT Testing

Anatomy and Physiology

Law and Ethics

Insurance Billing and Coding

Emergency Billing and Coding

Clinical Labs

Essex County College, Newark, NJ 2009-2010

Business Administrative w/Computer Options

English, Math

Microsoft Excel

Psychology 1 and II

Art 100

PC Tech Learning Center, Newark, NJ 2007

Medical Administrative Assistant

Medical Terminology

Medical Billing and Coding Using Medisoft ICD-9 and CPT-4 Manuals

Medical Office and insurance procedures

Microsoft Word 2003, 2007

Essex County College-Training, Inc., Newark, NJ 2004

PC Troubleshooting

PC Hardware Concepts

Customer Service

Microsoft Office 2003

OTHER

CERTIFICATES: ATB (Adult Test Battery which is a GED equivalent)

SKILLS: Microsoft Office Suite, typing 80 wpm

AWARDS: Outstanding Administrative Assistant for the ShopRite Training Program

( 2007, Externship)

REFERENCES: FURNISHED UPON REQUEST



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