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Receptionist patient coordinator

Round Rock, Texas, United States
October 16, 2016

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Robin Spradley




To be part of a superior dental team this strives to provide the best care to their patients while maintaining a highly successful practice for all.



Answering phones

Setting appointments

New patient information

Insurance: verifying, filing and follow-up (PPO’S), entered insurance checks

Collecting money

Maintaining patient files

Treatment planning and financial arrangements

Recall Coordinator

End of day reports

Bank deposits

Office machines: calculator, copier, credit cards

Previous assistant: Clinical knowledge and terminology

X-rays; take develop and mount fmx and pa’s

Impressions: pour-up and trim

Sterilization and tray set up

Room set up

Paperless office: scanning of all information

Ordering supplies

Sold Vitamins and up-keep of inventory

CPR Certified



Employment History

Orange Remodeling: Austin, Texas 2013 – 2015

Part time Reception: Answered phones, setting appointments, balancing daily receipts, running errands, pick up supplies and deposits

Time with family: 2012 – 2013

Bryan Smith D.D.S.(General) and David Carr D.D.S.(General) Austin, Texas 2005 – 2012

Recall Coordinator: Answered phones, set appointments, sent out recall cards, checked patients in and out, collected money, sold vitamins and kept-up inventory, set-up and maintained patient files, end of day reports and bank deposits

Time with family: 2004 – 2005

Leonard Crabtree D.D.S. (General) and Natalie Wood D.D.S.(General)

Houston, Texas 2001 – 2003 Reception: answered phones, new patient information, set appointments, collected money, maintained patient files and helped assist chairside as needed

Jesse Lopez D.D.S. (General) Houston, Texas 1991 – 2000

Reception and Assistant: Answered phones, set appointments, filed insurance and follow-up, ordered supplies, assisted chairside, fmx and pa’s, kept track of lab cases, made bleaching trays, errands as needed

Mark Urbach D.D.S. (Pedo) and Allen McCaghren D.D.S. (Ortho)

Houston, Texas 1989 – 1991

Assistant: Assisted chairside with bandings, took pa’s, took impressions and poured them up, trimmed models, tray set-up, sterilization procedures

Jesse Lopez D.D.S. (General) Houston, Texas 1979 – 1989

Assistant: assisted chairside, took and mounted fmx and pa’s, poured up models, sterilization, answered phones as needed, ordered supplies, ran errands as needed

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