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Migration / Security Analyst

Houston, Texas, United States
October 16, 2016

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Resume Cover Letter of MICHAEL A. ARMSTEAD, SR.

**** ********* *****, *******, ***** 77071, Phone: 832-***-**** / 713-***-****, Email:

October 16, 2016

Dear Mr./Ms. Recruiter,

As an Information Technology professional with high-level experience in the IT industry, I learned that the best way to achieve success was to motivate the resources I had with well-defined objectives and empowerment.

A management belief based on integrity, quality, and service, along with a positive attitude, an aptitude for strategic thought and planning, and the ability to adapt quickly to new ideas and situations allows me to achieve consistent and significant successes in multiple industries.

My personality profile says:

A confident, driving individual who reacts quickly to change.

A self-starter with a strong sense of urgency who responds positively to challenge and pressure.

A fast learner who is a practical and ingenuous problem solver.

A fluent and articulate communicator, flexible and responsive. A self directed, goal oriented doer.

My former managers' say:

"…The Information Technology Analysis will serve as a guideline for making positive contributions …your working style provided a footprint for younger members of our organization… a very positive impression of the contributions you made to our project and its growth. " Kathy B Tusinski, Manager, Shell North America”

"…the most important source of growth in our data technology business …able to focus the team and the project to a successful introduction …due in large part to his own personal commitment ...excellent IT project and operational working skills. " Mike Roberts, Owner/Manager, Nu Way Funding

"…your strengths as a IT professional are many and varied …all issues are confronted in a timely manner …management by objectives comes as a second nature to you…" Alex Ayala,Co-Worker, Hewlitt-Packard”

Diverse Lynx, LLC is a company that would provide me with the opportunity to put my personality, skills and successes to work. At a personal meeting I would like to discuss with you how I will contribute to the continued growth of your company.

Best Regards,

Micheal A. Armstead, Sr.


7825 Creekbend Drive, Houston, Texas 77071, Phone: 832-***-**** / 713-***-****, Email:

Summary of Qualifications

Michael is a local senior level IT Professional with excellent deep hands-on Windows 7 /10 Migration project experience. He has completed over seven (7) large migrations ranging in size,with several well over 2000 users up to near 4000. He is has a great combination of Helpdesk Management, Migration, Project Management, IT Security and physical/virtual server experience along with the ability to be hands-on leading the migration projects. He has indepth knowledge of Policy and Procedures as well as Active Directory in conjunction SOX compliance Audits. He has experience in designing, building and maintaining virtual and physical servers. He has experience in migrating MS Office 2010 to MS Office 2013. He is available to interview and start right away.

Skills Summary

IT Support, IT Network support, IT Migration project lead, IT project management, IT Helpdesk Management, IT Migrations, IT Desktop support / training, technical diagnosis, strategy, planning/analysis, budget control, procurement, inventory control, auditing procedures, document reconstruction, software implementation, data communications applications, reporting, team building, mentoring, counseling and motivating employees, hiring/terminating personnel, positioning decisions, and presentation analysis

Microsoft Windows Server 2008, 2003 and 2000 server platforms and in-depth windows 7 migration experience. Utilized Hyper-V to run multiple operating systems including Windows, Linux, and others, in parallel, on a single server.

Excellent Experience in Active Directory and other authentication systems.

Extensive SOX compliance audits using Active Directory.

Techniques and tools used to secure/harden a server's operating system and applications running on the server. Patch management systems. Elevated security access systems. Anti-virus architecture. Vulnerability assessment techniques.

Microsoft Server 2003/2008 Active Directory experience (including Group Policy creation and use of AD for automated security hardening).

Creating, Modifying and Deleting accounts within RSA for remote hard tokens. Extensive experience in managing enterprise IT project life cycle through all phases.

In-depth knowledge and experience in cost management, time management, risk management, and integration management.

Experienced in IT project budget analysis, outsourcing strategies, and contract management.

Experience in project oversight and independent validation & verification (IV&V).

Strong technical background in systems architecture, database design, and network administration. Solid skills in writing proposals, biding projects, and winning contracts.

Proven ability to deliver high quality IT products and services on schedule and under budget. Excellent interpersonal skills in communications, client relations, and negotiations.

Extensive desktop support experience, hands on and migration experience of MS Office Access Data as well as troubleshooting any problems

Software Applications: Microsoft Office Products: Office 2010/2007/2003/XP/2000/97/95, Paradox; Peachtree, Microsoft Office 365, SAP R3; Filemaker Pro; CC Mail; MS Exchange; Lotus SmartSuite Products; Lotus Notes; Act 3.0/4.0;; Sitara; Oracle, DNS, DHCP,CQG, Citrix Apps, Corel WordPerfect Office Products, SQL, Lucent Centre’Vu, WINS, TCP/IP, ODBC, Sagitta, Peoplesoft, Quickbooks, HP OpenView. Scada Software, Active Directory, and RSA.

Endpoint Protection Software: McAfee ePO Orchestrator 8.8 Endpoint Protection, Symantec 12.1 Endpoint Protection, Data Loss and Prevention and Microsoft Forefront.

Trading Floor Applications: Market Data Feeds (NYMEX, PAWS,Telerate, Reuters, Marketwatch Bloomberg, etc.)

Operating Systems: MS Windows 7, 2088R2,Vista, 2003,XP,ME, 2000, NT, 98, 95, 3.11, PC DOS, Linux, MS DOS, Unix, AS400

INDUSTRIES: Energy, Oil and Gas, Natural Gas, Finance, Education, Service Industry, Engineering, Publications, Telecommunications, and Government / Military.

Professional Experience

IT Technologist / Network Admin, Security, Windows Systems Platforms and Compliance

January 2012 – May 2014

LyondellBasell Chemical, Inc.

Provided 24X7 3rd Level technical security support for over 3300 end users during Windows XP to Windows7 Migration and McAfee Deployment.

Created, Modified and Deleted Group Policy Objects within Group Policy Manger.

Facilitated the authorship and maintenance of security technology configurations, standards compliance for SOX audit compliances. (Security Policies and Procedures; Risk Analysis and Management; Disaster Recovery; and Auditing; )

Created system-level security architecture and design which included definition of technical security controls (e.g., access control, authentication, encryption, deterrence measure, etc) and definition of non-technical security controls (e.g., process and procedure) necessary to achieve the security requirements and remediate audit finding.

Executed a cost/benefit analysis for various security design elements. This enabled the business owner to evaluate various cost/benefit trade-offs.

Tested detailed security configuration to ensure it complies with technical standards and met system performance and production load requirements.

Served as support for a very active security operations system.

Tools Utilized: (Active Directory, McAfee ePO Orchestrator 8.8 Endpoint Protection, Microsoft Forefront, Symantec Endpoint Protection 12.1,Windows 2003, 2008R2,AS400). Daily support of Active Directory. Utilized Office 365 with tablets and cloud server.

Assigned, created, modified and deleted hard token assignments with RSA console.

Monitored Remedy Queue for 2nd and 3rd Level end user problems.

Demonstrated knowledge of McAfee ePO, Enterprise Security Monitoring (ESM), and McAfee Nitro Security Information and Event Monitoring (SIEM) tools and support group with minimal supervision.

Preformed MS Office 2010 Migration to MS Office 2013.

Migrated Macros for Excel and Word for Office 2010 to Office 2013.

Responsible for Troubleshooting all data pertaining to Office Migration.

Responsible for basic Security techniques including Vulnerability Analysis, Risk Analysis, Mitigation Plans, Incident Response, Configuration Management, Systems Security Planning and Security Infrastructure Test and Evaluation

Monitored and assess data loss prevention logs and events for incident assessment and escalation.

Analyze and investigate suspicious activity using log files, IPS, SEIM, network monitoring tools, and coordinate with platform owners to remediate accordingly.

Monitored and assessed data loss prevention logs and events for incident assessment and escalation

Designed and developed dashboard solutions and recommendations for customer based ESM

Maintained the McAfee ePO ESM environment in optimum performance and compliance standards.

Designed, built and monitored both physical and virtual Servers and utilized Microsoft Hyper V on those servers.

Incident and SOC Analyst (Contract)

May 2010 – September 2012

Client: Hewlett-Packard, North America

Responsible for over 3700 end users.

McAfee ePO Orchestrator 8 and Microsoft Forefront.

SIEM / Security Incident and Event Monitoring

Vulnerability Scanning (Qualys,).

DLP (e.g. Symantec, McAfee).

• Firewalls (Cisco, Juniper).

Threat Detection (Palo Alto).

CAV Squared Investments, Houston, Texas

January 2007 – December 2009

Desktop Support Lead / Migration Project Lead

Established network specifications by conferring with users; analyzing workflow, access, information, and security; designing router administration, including interface configuration and routing protocols.

Established network by evaluating network performance issues including availability, utilization, throughput, goodput, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls.

Maintained network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor.

Secured network by developing network access, monitoring, control, and evaluation; maintaining documentation.

Upgraded network by conferring with vendors; developing, testing, evaluating, and installing enhancements.

Managed a 36+ (Trader Support) Desktop Technicians

Created and implemented procedures and policy.

IT Migration Project Lead / Project Support

September 1996 – January 2006

Clients: Shell Oil, North Ameria

Defined and distributed work schedule for team personnel.

Responsible for day to day operations of a desktop and including migration rollout/training of Windows 2000 to Windows XP.

Troubleshooting software and hardware various desktops, laptops, and PDA's.

Assisted project managers with determining the scope, budget, and scheduling.

Assisted project managers with decomposing contract tasks into manageable elements.

Documented plans of the project management software and use the appropriate tools, (MS Project 98 & Excel).

Applied standard project planning, control, and delivered assurance methodologies prescribed by the project manager.

Tracked reports, work product responsibilities, project contract documentation, delivery of assurance reports, data for customer invoicing purposes and project policies/procedures guide essential utilizing Microsoft productivity tools.

Completely Re-designed and managed operational teams and processes for the Enron Trading Support Team.

Responsible for scheduling, hiring, firing, inventory control, payroll and effectively managing a $2.0 million budget.

Accomplished service levels with second and third level support as defined in a Service Level Agreement (SLA).

Interacted with all levels of personnel across all Enron organizational units.

Managed a 26+ (Trader Support) Desktop Technicians.

Accomplished deskside delivery for 2600 end users.

Wang Laboratories, Houston, Texas, September 1995 - September 1997( 2 Yr Term Position)

IT Project Manager - for Time Warner Inc.

MacMillian/McGraw Hill Publishing Co., Monterey, Ca, January 1992 - September 1995

IT Desktop Support Manager

Tele-Center of Pizza Hut Inc., Virginia Beach, Va., January 1986 – January 1989

IT Project Lead

United States Navy, Virginia Beach, Va., April 1983 - November 1989

Yeoman, Counter-Intelligence


ITIL Foundation Certificate in IT Service Management - 2012 - GR750039799MA

Microsoft Certified Product Specialist – (MCP), 1996

Naval Leadership and Management School

Naval Legal Justice School

Xerox Computer Operation School

Naval Data Processing Training Center

Naval Administrative and Personnel Office School

Lamar Consolidated High School

References for Michael A. Armstead, Sr.


Eric Scholz

Lyondell Bassell Chemical




Alex Ayala

Co-Worker, Hewlitt-Packard



Carl Bounds

LyondellBasell Chemical




Peter Solis

Shell, North America




Kathy B Tusinski

Manager, Shell North America



Mike Roberts

Owner/Manager, Nu Way Funding


Contact this candidate