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Customer Service Technical Support

Location:
Mumbai, Maharashtra, India
Salary:
3k USD p.m
Posted:
October 16, 2016

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ZEESHAN BASHIR HAMDULE

Contact No.+************

Nationality:Indian

acw2t4@r.postjobfree.com

Khed, Maharashtra-415709

MMS (MARKETING)

CAREER OBJECTIVE

To be part of professionally managed organization, work with it towards achieving its goal and to have a dynamic career which gives me chance to grow economically and professionally by exercising my knowledge and abilities in the best interest of ever changing corporate scenario.

EDUCATION

• M.M.S (Marketing), Mumbai University, First class – April 2016

• B.Com, Mumbai University, First class – March 2013

• H.S.C, Maharashtra Board, Distinction – March 2010

• S.S.C, Maharashtra Board, First class March 2008

PROJECTS UNDERTAKEN

6 WEEKS SUMMER TRAINING AT BAJAJ AUTO LTD. IN THE MARKETING DEPARTMENT

-Identifying “effective marketing mix in Bajaj Auto ltd”(khed,Maharashtra).

- Secondary Data project on “Study of consumer behaviour on various toothpastes brands” in Khed region.

-Developing the research questionnaire and interacting with the customer to find out the consumption pattern.

PROFESSIONAL EXPERIENCE

Sales Executive

STERLING ENGINEERS, PUNE, INDIA

April 2013 – June 2014

• To identify current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements.

• To assist the customers by coordinating with the technical department regarding the product, service, or equipment.

• To establish new accounts and services accounts by identifying potential customers; plan and organize sales call schedule.

• To prepare cost estimates by studying blue prints, plans, and related customer documents; consulting with engineers, architects, and other professional and technical personnel.

• To submit orders by conferring with technical support staff.

• To Arrange training programs for customer's staff by the technical support staff.

• To contribute to the team effort by accomplishing related results as needed.

TRAININGS, WORKSHOPS AND SEMINARS

• Attended ‘How to be a Smart Investor’sponsored by NSE in 2011.

ACHIEVEMENTS, ACADEMICS AND EXTRA CURRICULAR ACTIVITIES

• Winner at various Elocution Competitions.

• Actively participated in all the College events.

• Winner at various Debate Competitions in the college.

• Been an active team player in organizing events in school and college.

TECHNICAL SKILLS

Proficient with Windows Operating Systems and Microsoft Office Suite.

Diploma in Computer Hardware and Networking Technology.

Digital Marketing Course from Times Institute Of Management & Technical Studies.

STRENGTHS

• Leading, coordinating and co-operating well with a team.

• High level of flexibility at the work place.

• Adjustable within the group in any situation and environment.

• High grasping power.

• Always enthusiastic to learn new things.

• Very co-operative and punctual.

PERSONAL INFORMATION

D.O.B: 16th Aug 1993

Marital Status: Unmarried

Nationality: Indian

Passport Number: P 1024103

I hereby declare that all the information provided in my resume is true to the best of my knowledge.

Zeeshan Bashir Hamdule



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