YASHMIN JACKSON

**-** ******* ****** *** ** J***Newark, New Jersey 07114

973-***-*****201-***-*******acw2ny@r.postjobfree.com

PERFOMANCE SUMMARY

Achievement-driven customer service representative with 5 + years of experience in successfully prioritizing and completing tasks to meet customers’ needs. Proficient in handling complex customer service issues, reviewing customer complaints and tracking customer complaint resolution. Highly proficient in MS Office (Word and Excel), MS Outlook and AS400 applications. Motivated to deliver exceptional customer service to attain successful business outcomes.

SKILL and QUALIFICATIONS SUMMARY

Security Officer Registration Act (S.O.R.A.) Certified

Proficient with MS Office Applications (Word, Excel, Power Point, and Outlook)

Familiar with Medical Billing and Coding Procedures

Experience Hospital Admitting Clerk and Receptionist

Medisoft Medical Program data base applications.

Customer Service

Types 50+ WPM

Outside Sales Representative

Retail Sales Representative

Special Needs Assistance

Record-keeping

Complaint Handling

School Bus Aide

EMPLOYMENT SUMMARY

2010-Present Avon Products East Orange, NJ

SALES REPRESENTITIVE

2014-2015 TransED Newark, NJ

SCHOOL BUS AIDE

2013-2014 Newark Families in Progress Newark, NJ

PUBLIC RELATIONS ASSOCIATE

2011-2012 East Orange Primary Care East Orange, NJ

RECEPTIONIST

2006-2010 Temporary Agency Positions Essex County, NJ

CUSTOMER SERVICE/VARIOUS POSITIONS

1999-2005 East Orange General Hospital East Orange, NJ

ADMITTING CLERK

EDUCATION SUMMARY

2012 Essex County College Newark, NJ

HEALTH RECORD SYSTEM CONSULTING

2009 Anthem Institute Jersey City, NJ

MEDICAL BILLING and CODING

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