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Quality Management

Lewisville, Texas, United States
October 15, 2016

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*** ********** **., **********, ***** 75067 H: 214-***-****


A strong decisive leader, with analytical team building and planning abilities to improve service, quality and



Root cause analysis

Production line management Timely safety audits

Quality assurance training Contract logistics center expert

Inventory management specialist Cause and effect analysis

OSHA regulations Working knowledge of engineering

Quality inspection Material handling expertise

Manufacturing management

Practices safety and sanitation standards

Strong leadership abilities


Production Associate, 03/2009 to Current

Labinal Power System builds wire harnesses for airplanes

Responsibilities include meticulous documentation as well as maintaining a high standard of quality.

Achieved self inspection certification (SI&A) which means I am responsible for inspecting my work.

I regularly communicate with team members to ensure production goals are met and procedures are

followed correctly.

Active 5s focal person.

Investigated and implement ideas for quality improvement, increased productivity and cost reduction.

Championed quality initiatives.

Training Coordinator, 05/2002 to 03/2009

Texas Instrument

Responsibilities included conducting new hire orientation and preparing new hire packages.

Two of the systems used were oracle and people soft.

I taught supervisory, management, and non-technical skills training courses for internal staff.

I interfaced with functional organizations to develop specifications for contents of courses.

I prepared lesson plans, including method, media, and material to be presented.

I taught participants in classroom lectures and/ or group settings.

I made follow ups to determine applicability of course material.

Worked on problems of moderate scope where analysis of situations or data required a review of

identifiable factors.

I exercised judgment within defined procedures and policies to determine appropriate action.

I updated all personnel records, process certifications, and safety certifications.

I designed tests for certifications and new processes.

I performed audits on processes and personnel.

Frequent use of word, power point and excel to generate reports.

Successfully managed production activities so all orders were shipped on time.

Investigated and implement ideas for quality improvement, increased productivity and cost reduction.

Championed quality initiatives.

Managed documentation of and training on production procedures and work instructions.

Process Control, 11/2001 to 05/2002

Josten Inc

Responsibilities include dropping orders, pulling stones/gems, and created and distributed reports used

for daily meetings by management, supervisors, and production leads.

Supervisor, 08/1986 to 09/2001

Motorola Inc

Responsibilities included supervising activities of thirty two nonexempt employees.

I planned and coordinated daily operations to meet production schedules, product standards, and

operations costs.

Scheduled training and cross training of all employees.

Monitored attendance and conducted reviews.

I interviewed prospective employees.

Lead operator,

Motorola – Austin, Texas

I trained all new employees or assigned a trainer to train them.

I set up equipment and did the daily quality checks.

Pulled build of material (BOM) and checked the accuracy to material issued.

I was a six sigma team member to help implement the program.

I lead a team to address carpal tunnel issues.

Our goal was to design a schedule that would allow an operator to only be in a position for two hours.

Maintained up-to-date knowledge and information about technology and plant management best


Completed and maintained accurate and organized records, documents and reports.

Completed required safety training programs for manufcturing.

Implemented performance, quality and efficiency measures to achieve aggressive production goals.

Escalated safety and quality issues and initiated remedial actions promptly.

Managed product quality to guarantee compliance with quality policies, procedures and systems.


Bachelor of Science: Business Administration with a concentration in Human Resource. Graduated May 2014

South University - Savannah, GA

GPA: GPA: 2.89

Quality Technology coursework

Coursework in Industrial Engineering, Manufacturing Engineering Management, Operations Research

Coursework in Human Relations

Coursework in Decision Making

Coursework in Accounting

Coursework in Engineering Management and Business Administration

Coursework in Team Building

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