Summary
Highlights
Accomplishments
Experience
Education
AKEREDOLU ADEYINKA AJOKE
**, ********** ******, ****** *****., Lagos, 080********-*** C: 080******** acw2g6@r.postjobfree.com Good analytic and leadership skills, working with project team in a largely structured and unstructured environment.
[Area] territory specialist
Friendly and cheerful
Approachable
Analytical problem solver
Exceptional time management
Detail-oriented
Goal-oriented
Quickly and effectively solve customer challenges. Proactive planning led to notable increase in morale in all active brands. Created customer satisfaction questionnaire, drastically reducing potential problems. Instrumental in employing brand ambassadors that fit into brand profile. Helped reposition the brand ambassador to more aligned team. Front desk executive Oct 2012 to Current
Nestlé Nigeria plc Lagos, Lagos
Receive incoming calls from all sites of the company. Oversees distribution of incoming and outgoing mails sort and identify those of high priority.
Answer incoming calls and route them to their proper recipients. Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.
Taking and relaying messages has needed.
Handles visitors' concerns.
Logistics Team Lead Jan 2007 to Jan 2012
Consumerlinks Ltd Isolo, Lagos
Worked as corporate affairs and protocol.
Ensure effective service delivery at every event center. Co-ordination of team for effective service rendering. Master of Arts, English Literature in-view 2015
University Of Lagos Lagos, Lagos, Nigeria
B.A (HONS), English 2010
University Of Lagos Lagos, Lagos, Nigeria
Second School Leaving Certificate 2001
Lagos Anglican Girls Grammar School Lagos, Lagos, Nigeria Languages
Skills
References
English & Yoruba
Possess solid computer skills.
Excellent working knowledge using Microsoft Excel, Microsoft Word. Sociable and conscientious with good communication skills.
References Furnished Upon Request