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Manager Service

Covington, Georgia, United States
October 14, 2016

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Danny A. Ball 601-***-**** (C)

**** ******* **** ****

Conyers, GA 30094

Director Of Operations

Detailed oriented and results-driven professional with 20 years of experience managing core business operations, implementing solutions and enhancements that drive supply chain processes in an LTL environment with demonstrated experience in freight planning, safety/OSHA, distribution, and procurement to support lean enterprise facilities that balance quality, delivery, and cost containment strategies.

Core Strengths:

Demonstrated excellence as an empowering leader with strong coaching and mentoring, skills.

Strong work ethic with ability to motivate others and work independently and make sound decisions.

Creative problem-solving skills and ability to evaluate multiple solutions to make sound decisions.

Excellent written and verbal communication skills.

Ability to prioritize workload and thrive in a fast paced environment.

An innovative, goal-oriented and results driven approach.

Central Transport, Atlanta Ga. 2015-2016

Terminal Manager

Responsible for recruiting scheduling interviews and training and development.

Manage company Operational Performance and consistently improve delivery services with communication to both drivers and customers.

Develop action plans to reduce service failures and track and trace deliveries to prevent service delays.

Enforce compliance along with company policy and DOT regulations and Safety.

Evaluate continuous improvement methods using clear measurements.

Develop and direct leadership and indirect reports for over 150 employees.

Fosters a Teamwork Atmosphere to achieve company goals with coaching and mentoring by playing an active role in operations.

Experience managing a team of logistics Professionals including evaluating P&L data and examine for improvement opportunities.

Provide transportation support and assistance to customers as needed; problem solving including the furnishing of specific feedback to customers.

Benton Global, Atlanta, Ga 2013-2015

Terminal Manager

Designed and implemented clear strategies for long term development of cost cutting solution operational.

Proactively had meeting with Sales Account Managers to prevent possible service failures.

Responsible for shop maintenance/operations are in compliance with internal company policy for maintenance, housekeeping, and safety.

Proactive taking on responsibilities and managing time effectiveness to successfully meet deadlines.

Review and managed budgets and cost management responsible for payment of vendors.

Identified avenues to effectively communicate and build strong relationship with customers.

Managed high volume accounts and gave direction to Account Managers.

Central Transport, Conley, Ga 2010-2013

Assistant Terminal Manager

Developed and designed productive city routes resulting in maximized P&D performance, reduced overtime and payroll expenses, and fuel costs.

Incorporated lean logistics concepts, evaluated manpower and scheduling requirements, and reviewed operational reports and statistics to support efficient load-planning strategies.

Maintained cost-reduction, quality improvement, and productivity enhancement programs

through improved alignment between people, processes, and technology.

FedEx Freight, Conley Ga. 1997-2010

Service Center Manager

Successfully attained a service level goal of 99% and exceeded the goal with a 99.7%.

Managed dock operations and on time departure and arrival times.

Directed the work of 350 employees to include supervisors, dock, and administrative employees.

Refocused a high-performing staff through a mentoring and an open leadership style resulting in a 93% score on the audit and an increase over previous year audits.


Associates Degree-Business

References provided upon request

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