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Manager General

Columbia, South Carolina, United States
October 16, 2016

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Brandon Ratliff

*** ** *** **

Chappells,SC *****



To embark on a new professional career with a team-oriented organization


Business planning, equipment maintenance, payroll, bill pay, financial plans, personnel reviews, food inventory supply, equipment parts inventory, scheduling, coaching, mentoring, food safety, cash control, labor reporting, follow-up on management team tasks, set targets

and goals, food cost management, customer satisfaction, manage profit/loss, cash balancing, training, stock rotation, equipment maintenance, community involvement/reinvestment, security, problem resolution, public relations, internal technology management, point of sale programming, register programming and imaging, equipment certification, computer programming and maintenance, vendor management, building upkeep, manage grounds keeping,construction and design of new Mcdonalds buildings,local store marketing as well as general business marketing and community relations.Day to day operations of multi million dollar organization.Also pride myself in employee relations,team building,and team advancement and personnel improvement


Hamburger University, Oakbrook IL

Business Leadership Practices, 2007

Restaurant Leadership Practices, 2000

McDonald’s, Various Required Ongoing Education, 1997-2000

ServSafe Basic Shift Management, Area Shift Management, Enhanced Management Practices, Shift Management Excellence, Financial Skills Leadership, Basic Accounting, Bill Pay

Clinton High School, Clinton, SC


Relevant Experience

Canteen 06/14/2015- Current Food Service Director

J Peters Grill and Bar 09/12/2014-06/09/2015 General Manager

McDonald’s, 1993-2014

2007- 2014 General Manager/Business Partner/Owner

1998-2007 General Manager/Supervisor

1996-1998 Assistant Manager

1993-1996 Crew Person


-Youngest Manager to complete HU Restaurant Leadership Practices certification at 18 years of age

- McDonald’s Outstanding Manager/Outstanding Restaurant 2007, 2008, 2009 by meeting or exceeding performance standards, customer satisfaction excellence, maintaining labor and food cost percentages

- Documented decreased employee turnover from 180% to 55% from 2010-2013

- Led a $1.6 million dollar restaurant to be a $3.5 million dollar restaurant in less than four years

Helped coach Spartanburg High School Girls’ Varsity Soccer team to be ranked #1 in AAAA soccer in South Carolina

Other Experience

Spartanburg County School District Six, 2009-2011

Spartanburg High School Varsity/Junior Varsity Girls’ Soccer Coach

Hallways of Hell, 2000-Current

Haunted Attraction Consulting and Design Company

References Available Upon Request

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