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Customer Service Manager

Calgary, Alberta, Canada
October 16, 2016

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Abel Sane

***** ** ***


Cell 403-***-****


Objective: Use my skills to gain an position in your esteem firm. Education

NAIT 4 CLASS ENGENERING PART A COMPLETED MAY 2016. A.H.L.A. National Occupational Standards, Food and Beverage Server, 2006 Certificate Food and Beverage Service, Institute of Hotel Management, Mumbai, India, 1999 H.S.C. Commerce, Chinai College of Commerce. Andheri, India, 1997-1998 Certifications

• OSSA Confined Space Entry/Monitor. December 2018

• H2S Awareness Expires December 2018

• Red Cross First Aid Level C Expires December 2018

• Basic Safety Course (First Aid, Fire Fighting, Safety at Sea), 2003

• Personal Development Training, Jades Institute, Mumbai, India, 2003

• OSSA Fall Protection – December 2018

• FORKLIFT OPERATOR- counter balance/ walkie/ Raymond reach.

• Knowledge of driving John Deere Tractors.

Key Skills

• Proficient organizational and problem solving skills in a rapidly changing environment

• Reputation for excellent communication skills and high quality of work

• Successful negotiation skills with problematic customers.

• Excellent interpersonal skills with the ability to work efficiently in both supervisory and support roles

Work Experience


• Fork lift operator - (walkie and counter balance)

• out-bound & in-bound moving material from one place to another. TRICAN WELL SERVICES - On call Supervisor/Industrial operator. OCT 2013 - APRIL 2016

• High pressure specialist 40,000k

• Cleaning of heat exchanger bundles using conco system

• Helium testing, hydro testing, driving fork lift for components

• Chemical and machanical cleaningand industrial services of pipeline

• Hydro drilling and chemical cleaning

• Services provided to suncor energy, CNRL, kearl lake

• suncrude, Huskey,Transalta

MAXX North America Services Ltd. FEB 2013 - Oct 2013 launching of pigs,pig tracking

• Labourer in the oil &Gas Industry

• Driving of fork lift, bob cat, butt fusion, pigging

• Contracted to Suncor Energy, Baker Hughes, ESSO, Imperial OIL WATER TRANSFER FOR FRACKS, BUILDING FRACK TANKS, DYNACREST Farms inc; Farrowing Technician DEC 2008 – NOV 2012

• Maintain and undertake minor repairs of equipment

• Administer and document vaccines and medications

• Record daily feed intake

• Implement safe farrowing procedures to prevent septicemia and death

• Prepare sows for breeding and provide clean environment for farrowing

• Processing (duck tailing, castrating, tooth clipping etc.) over 600 piglets per day

A & W Restaurant Drumheller - Supervisor JUNE 2007 - DEC 2008

• Sustained inventory levels through stock orders and daily inventory checks

• Created weekly employee schedules and delegated daily responsibilities

• Performed shift and daily cash reconciliations

P&O Cruises: Restaurant Manager Food & Beverage Administrator JAN 2003 – JULY 2006

• Functioned as Cellar Master and oversaw menu and wine service

• Facilitated special requests and specific dietary requirements of passengers

• Recorded daily log of ship activities

Chili's American Restaurant: Team Leader and International Trainer JAN 2001 – DEC 2002

• Acted as assistant manager by conducting pre-shift meetings and ensuring customer service

• Instructed new hires on service standards and monitored staff to ensure completion of tasks

• Trained employees for new restaurant opening in Jeddha, Saudi Arabia Volunteer Experience

• Active member of the “Creative Cell” by organizing events for the parish youth

• Involved with the Society of St. Vincent de Paul Charity, India References available upon request

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