Kamala Bhat

***** ** *** **

Bellevue WA *****

(C) 404-***-****

Email: acw20d@r.postjobfree.com

SUMMARY

Quality Assurance Engineer with many years of experience in web-based and client/server application testing. Software/Hardware Test Engineer effective as both an independent and team worker. Detail-oriented self-starter able to organize and execute multiple and diverse projects simultaneously; Analytic problem-solver with an ability to work in a high-stress environment; Strong organizational and follow-up skills; Able to follow directions, as well as to take decisive actions; Capable to excel in a team-oriented environment, as well as work and complete projects independently; Excellent interpersonal, written and verbal communication skills; Very quick learner with the aptitude to grasp an idea or subject instantaneously. While at HSBC and Western Union, and Bridge2Solutions we used Agile and usually ran month-long iterations. Strong knowledge of SOAP UI testing

EDUCATION

Columbia College, Columbia MO

Bachelor of Science, Computer Science

Bridge2Solutions

Senior Quality Assurance Engineer

April 2012 – July 2016

Team member, test group involved in testing Bridge2Solutions Web based and client/server applications.

Experienced in testing web, mobile applications and APIs in Agile/Scrum process

Accomplished Web Server testing using Soap UI and REST services

Performed Manual testing with heavy MOBILE (iPhone, tablets, iPads.) and CONNECTED DEVICES experience

(Android and/or iOS)

Run Compatibility Testing (cross Windows/ Mac and Android/ iOS platforms, cross browsers, cross mobile devices native application features like SMS, Call, Media Player, GPS

Test Mobile app`s behavior under various interruptions: battery strength (full/medium/low), incoming calls, SMS, video calls

Performed testing Loyalty Platform Mobile applications for Chase, Citi and Apple.

Created and executed functional tests for web services.

Strong familiarity with iPhone and android operating systems and applications.

Created MOCKS for web services testing

Performed End-to-End testing in all environments

Conducted meeting with the development and business teams to better understand the use cases

Reviewed business and user's requirements, documenting new functionalities

Developed test plans, test cases, defect process.

Coordinated and supported users during User Acceptance Testing

Extensive knowledge of Software Development Life Cycle (SDLC), methodologies and test processes and Software Testing Life Cycle (STLC).

Supported Productions and UAT issues

Hands-on experience reviewing test documentation, test results and verifying defects are resolved as required

Exceptional organizational skills with proven ability to multi-task, handle multiple assignments simultaneously, and effectively bring discussions and issues to closure

Handled customer queries to meet their expectations

Manual Testing including Functional, Regression, System, Integration, and User Interface.

Environments: Windows7, Windows8 Java, XML, SQL Server, Agile/SCRUM methodologies, Microsoft Office 2010,

JIRA, Soap UI, Outlook. Oracle, Android, IOS. REST APis; JASON, Tomcat, Xcode and Jenkins

AVC (America's Value Channel)

Senior QA Analyst/ Lead

March 2009 – April 2012

Performed extensive manual testing.

Experienced in writing detailed and accurate Create Test Plans, test cases and test results

Participated as a manual tester on projects as needed which includes validating QA builds and defects.

Reviewed business and user's requirements, documenting new functionalities

Interacted with developers and business users to sort out defects/issues and enhancement requests

Handled multiple projects simultaneously

Excellent management skills

Handled customer queries to meet their expectations

Conducted various training programs

Handled a team of 7 employees in quality assurance department and supervised their work

Environments: Windows, Vista, Win 7, .Net, C+, Java, XML, ASP, SQL Server, Client server, Microsoft Office 2010, JIRA

Epiq Systems Inc. NY.

Senior QA Analyst

OCT 2008 – March2009

Team member, test group involved in testing documentations for Web applications

Performed testing claim applications

Reviewed User Requirements, User Interface Specifications and Design Documents.

Created test cases and test plans according to new requirement documents.

Reviewed business and user's requirements, documenting new functionalities

Supported Productions and UAT issues

Interacted with developers and business users to sort out defects/issues and enhancement requests

Handled multiple projects simultaneously

Manual testing, including Functional, Regression, System, Performance, Integration, and User Interface.

Environments:

Windows, Java, XML, HTML, C++, .Net, Oracle, Test Track, Outlook, SQL,

Western Union NY.

Senior QA Analyst

Jan 2008 – Aug2008

.

Team member, test group involved in testing The Western Union Company Money Transfer Speed pay Web applications

Performed extensive manual testing

Participated as a manual tester on projects as needed which includes validating QA builds and defects.

Deployed build in Web server to test IVR

Established and maintain IVR QA process and methodologies

Supported UAT testing for business.

Created test cases and test plans according to new requirement documents.

Conducted meeting with the development/Project manager and business team better understand projects

Reviewed business and user's requirements, documenting new functionalities

Developed test plans, test cases, defect process

Environments:

Windows, Java, XML, ASP, PHP, C#, .NET, Oracle, MS Office, QC, SQL, and IIS Web Service (5.0/6.0

The Winter Group New York NY

Senior QA Analyst/Lead

April 2006 – Nov 2007

Team member, test group involved in testing The Winter Group Mortgage Web applications

Performed extensive manual testing

Executed End-to-End testing in all environments

Conducted meeting with the development and business team better understand the use cases

Reviewed business and user's requirements, documenting new functionalities

Developed test plans, test cases, defect process.

Accomplished all phases of the QA Test Life Cycle

Coordinated and supporting users during User Acceptance Testing

Interacted with developers and business users to sort out defects/issues and enhancement requests

Handled multiple projects simultaneously

Manual testing, including Functional, Regression, System, Integration, and User Interface

Used Microsoft Outlook and JIRA to track bugs in system.

Environments:

Windows, Java, XML, HTML, AJAX, PHP, .Net, Oracle, PVCS, MS Word, MS Excel, Encompass, SQL server 2008 and Firefox

HSBC Bank US, Jersey City, NJ

Senior QA Analyst / Tester/Project Test Coordinator /Team Lead

October 2001 – February 2006

Team member, of a test group involved in testing HSBC On-Line Banking Web applications

Performed extensive manual testing of a web based application

Assisted process quality branch in terms of development and quality control plan

Managed and coordinate project and monitor progress to the business entities on a regular basis

Conducted meeting with the development and business team better understand the use cases

Worked in the Agile/Scrum development environment with frequently changing requirements and features set

Reviewed business and user's requirements, documenting new functionalities

Handled a team of twenty employees in quality assurance department and supervised their work

Coordinated and supporting users during User Acceptance Testing

Interacted with developers and business users to sort out defects/issues and enhancement requests

Handled multiple projects simultaneously

Interfaced with developers about troubleshooting and problem solving.

Created test cases and test plans according to new requirement documents

Extensive knowledge of Software Development Life Cycle (SDLC), methodologies and test processes and Software Testing Life Cycle (STLC).

Environments:

Windows, Java, C++, Visual C++, .Net, Visual Studio 6.0, HTML, XML, ASP, AJAX, JSP, Oracle, PVCS, MS Word, MS Excel, MS-Access, Lotus Notes, Mercury Tools (Win Runner), Test director, Agile, Quality Center and QTP

Partminer, Inc., New York, NY

Senior Quality Assurance Engineer

August 2000 – August 2001

Analyzed business requirements and incident reports for testability and QA test plan development.

Team member, of a test group involved in testing for a B2B company in web applications.

Broadbeam Corporation, Princeton, NJ

December 1997 - July 2000

Senior QA Analyst/Tester/Lead

Team member, of a test group involved in testing business and application for a wireless/wire line communication networking company. Conducted manual testing including functional, system, performance, user interface and Y2K compliance on client server environment. Planned and maintained system configurations for testing in lab environment.

Bell Atlantic, Freehold, NJ

March 1994 – November 1997

System Support Test Engineer

Performed manual testing of various types of software in order to ensure product quality. Executed the testing of cable conversion software. Tested client/server application to insert the values, update the descriptions of the various types of cables and audit the cables inventory. Assisted in quality testing duties to review/update records. Allowed client data to be current upon review

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