Angela Business and Marketing Steffens Department
Contact Information
W336 Hawks Nest Ln, Kaukauna, WI
******@*****.***
Highlights
Creative Problem Solving MS Office
Multi-media marketing Active listener
Brand recognition optimization Friendly and outgoing Knowledge of market trends Team player
Work Experience
Retail Marketing Associate
Alta Resources, Neenah, WI
06.2007 –present
Liaison for all aspects of promotional planning for Disney Consumer Products for assigned group of Retail accounts
Coordinates projects, determines what corrugates to be used for large titles for in-store, and works with variety of internal teams for set-up
Knowledgeable of Walt Disney Studio Home Entertainment Retail Marketing policies and procedures
Stays current with titles and communicates to the team of changes or offers that come up
Knowledgeable of customizable coupon process and Nutritional Guidelines
Ability work with a variety of different teams on tasks to get jobs submitted to on time
Possess the ability to learn and understand new software and other technology applications as introduced by the Client and Alta Resources
Sales Support
Alta Resources, Neenah, WI
05.2006 – 06.2007
Manage sales activities of Client within the Alta Resources organization selling products for manufacturer or distributor to businesses
Contribute professional customer service communication Partner with 1-4 Field Sales Reps to ensure full coverage of assigned territory
Assists with account management which includes sales, claims management, promotion fund management, analyzing sales data, and promotional planning Web Analyst
Alta Resources, Neenah, WI
02.2002 – 05.2006
Train cast members on Disney Movie Club website so they are able to handle any web related call
Communicate reliable web operation with DMC IT Team, and 3rd Party Vendor to help make website easier to operate
Obtain Web Issue Resolutions for Cast Members
Actively monitor & test website
Approachable and helpful at all time whenever team members need assistance
Started on-line selling of different titles- upon request of Disney liaison Angela Business Steffens and Marketing Department
W336 Hawks Nest Ln, Kaukauna, WI
******@*****.***
Customer Assistance Representative
Renaissance Learning, Wisconsin Rapids, WI
05.2000 – 01.2002
Use telephone and database skills to field sales & tech calls
Ability to handle multiple tasks and perform well under pressure in a fast-paced work environment
Excellent customer service and computer skills
Education
B.S. in Business & Marketing - earned degree – 3.65 GPA Lakeland College, Sheboygan, WI
A.S in Retail Marketing - earned degree – 3.65 GPA Fox Valley Technical College, Appleton, WI
Volunteer Experience
Girl Scout Co-Leader - Kaukauna Cadette Troop of 14 girls June 2012 - Present
Plan and organize troop meetings Lead girls on decision making skills and goals
Helping 7th grade Cadette girls work on Silver Award
Worked with Cadette Troop to help them earn their Bronze Award
Help manage money for activities/outings and cookie booths
Coordinate and plan the following events:
o Girl Scout Birthday Roller Skating event for area girl scouts o Bronze Award Ceremony for Troop
o World Thinking Day event for area Girl and Boy Scouts o Junior and Cadette troop Christmas float for parade o Bridging ceremony for Brownies and Junior Troop Scouts References
Available on request.