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Executive Assistant Customer Service

Location:
Omaha, Nebraska, United States
Posted:
October 14, 2016

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Resume:

Summary

Organized, efficient Administrative Professional capable of managing a variety of tasks at once. Detail oriented, quick learner and flexible. Independently driven and thrive working in teams. Experience in customer service with strong interpersonal skills. Fluent in Spanish.

Professional Experience

2014-2016

2013-2014

2006-2013

Executive Assistant to the CEO, Goodwill Industries Inc., Omaha, NE

Executive Assistant to President and CEO of Goodwill stores in Omaha, NE and Iowa metro areas

Supervisor to agency receptionist for an office of 50 employees

Board of Trustees Liaison, which included event planning, securing sites for meetings, and communicating monthly via email with a Board of 22 Trustees

Managed CEO’s daily schedule and travel arrangements. In possession of confidential emails and schedule

Responsible for minute taking in all Leadership and Board meetings

Responsible for maintaining company records

Registered Agency Notary

Executive Assistant to the COO, Goodwill Industries Inc., Omaha, NE

Worked with COO that was in charge of Retail Department/Mission Services/Federal Contracts

Provided daily donor report

Prepared materials for monthly manager meetings

Took minutes for monthly staff meeting

Provided administrative support for new stores

Executive Assistant, Oakland Overnight Distribution Inc. (dba Expedited Packages), Union City, CA

Executive Assistant to CEO of leading logistics company

Responsible for scheduling travel accommodations

Maintained expense reports

Submitted payroll and facilitated daily schedules

In charge of managing customer service

Account manager to one of the largest contact lens companies in North America.

2005-2006

Medical Assistant, Camellia Women's Health, Sacramento, CA.

Back office Medical Assistant, specializing in prenatal care and gynecology.

Responsible for taking patient vital signs and preparing them for the physician.

Assisting in small procedures and biopsies.

Frequently outsourced as a Spanish translator to a nearby surgery center.

Education

2013-Present

2009-2012

2002-2003

Associates Degree, International Business, Metropolitan Community College, Omaha, NE, Cumulative GPA: 4.0

General Studies, Chabot College, Hayward, CA, Cumulative GPA: 4.0

Medical Assistant Program, Cuesta Community College, San Luis Obispo, CA

Accomplishments

Leadership Development Training Program, Goodwill, August 2015

Cultural Competency Committee, President

Employee of the month, Goodwill April 2014

Toastmasters, Sergeant at Arms, 2014-2015

Volunteer Activities

Executive Women International, member

ASSIST Scholarship Committee, member



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