Jon Maccombs
Asheville, NC
acw1y2@r.postjobfree.com
SUMMARY OF QUALIFICATIONS
• A+ Certification - COMP001020084059
• Network+ Certification - COMP001020084059
• Independent yet collaborative
• Results oriented
• Client focused
PROFESSIONAL EXPERIENCE
Allergy Partners, Asheville NC
Security Specialist / June, 2015 - October, 2016
Key Responsibilities:
• Writing, implementing and maintaining company computer security policies
• Designing encryption protocols
• Setting up and managing Malwarebytes Enterprise, Symantec Endpoint Protection, Dell Secureworks, Dell Data Protection Encryption and ESET Security
• Migrating all machines on domain (1800+) from two security products to one Allergy Partners, Asheville NC
Support Specialist / May, 2014 - October, 2016
Key Responsibilities:
• Support of users/devices on company network across 19 states
• PC repair, malware removal, software installations/upgrades
• Support of Windows and Outlook and MS office products
• Support of software running in a Citrix environment
• Imaging of PC's and planning for remote deployments
• HIPPA compliance while working with Electronic Medical Records Tolt Service Group, Charlotte NC
Regional Service Technician Level I - Asheville / March, 2011 - May, 2014 Key Responsibilities:
• Ordering of parts for all tickets with accuracy and timeliness
• Providing trouble ticket billing information when required
• Maintenance of parts inventory for multiple types of customer environments
• Constant adherence to Inventory Control practices and standards
• Complete ad hoc IT hardware installation tasks
• Complete project-based IT hardware installations
• Complete staging/integration services of IT hardware Tolt Service Group, Livonia MI
Regional Deployment Technician - Metro Detroit / June, 2010 - March, 2011 Key Responsibilities:
• Installation of IT hardware as part of deployment projects
• Installation of any IT related device found within retail environment
• Setup and configuration of installed hardware
• Complete troubleshooting of out of box failures
• Participation in staging and integration of IT hardware
• Participation in final disposition of items removed during project
• Constant adherence to Inventory Control practices and standards GM Lake Orion Assembly, Lake Orion, Michigan
Metal Finish/Auto Body Repair Technician / July, 2000 - December, 2009 Key Responsibilities:
• Inspection, recognition and repair of metal defects
• Compliance with M.V.S.S. procedures
• Repair of minor to heavy body damage
• Paintless dent removal
Alarm Services Network, Auburn Hills, Michigan
Installation Technician / August, 1997 - July, 2000 Key Responsibilities:
• Installation of residential and commercial alarm systems
• Installation of CCTV systems and multiplexors
• Installation of multi-zoned home audio
• Installation of access control systems
• Training of end-user(s) on functions and uses of equipment EDUCATION
New Horizons Computer Learning Center
PC Technician / Completed May 2010