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Customer Service Sales Associate

Yonkers, New York, United States
October 13, 2016

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Direct Care Certificate, SUNY Westchester Community College, Valhalla, NY May 2014

Undergraduate, Human Services courses, SUNY Westchester Community College 2009 – 2014

Undergraduate, Business Administration courses, CUNY Bronx Community College 2008 – 2009

H.S. diploma, the Gateway School of Environmental Research and Tech, Bronx, NY Jun 2008

Work Experience

Youth Care Specialist, New York Foundling Aug 2014 – Oct 2015

Overnight supervision of UAC program

Keep log of all important events during the night

Clean facility, do residents’ laundry, and track inventory

Escort residents to their families for reunification, frequently out-of-state

Internship, Wartburg, Mount Vernon, NY Jan 2014 – May 2014

Created activities for senior citizens at adult day care

Served as liaison between seniors and staff

Supervised eight to ten seniors with Alzheimer’s disease

Internship, WestHab, Yonkers, NY Sep 2013 – Dec 2013

Helped children (aged 5 – 13 years old) with their homework

Created activities like arts and crafts, sports, and dance

Distributed healthy snacks

Sales Associate, Macy’s, White Plains, NY Feb 2012 – Aug 2012

Operated cash register; handled on average $3,000 in daily receipts

Responsible for opening and closing of the store

Provided excellent customer service

Stockman, Macy’s, Yonkers, NY Oct 2010 – Dec 2010

Transported merchandise between departments

Attached security devices to various products

Moved furniture weighing over 50 lbs.


Bilingual: English/Spanish.

Technology Skills: MS Windows 10, MS Word, Internet Explorer, Typing at 50 wpm.

Extracurricular Activities

Senator for Human Services Club at Westchester Community College, Valhalla, NY Sep 2013 - Jun 2014

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