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Technical specialist

Montreal, Quebec, Canada
October 13, 2016

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Curriculum Vitae

Pulkit Bansal

My Website:

Apt#3, 2959 Bedford, Montreal, QC H3S 1G3 Canada.

Cell: 514-***-****


I am looking for opportunities as Junior Developer or IT support. I would like to contribute my development and IT skills effectively for the growth of the organization and my professional career.

Key Skills:

Java (including Swing), Eclipse EE, JSPs &Servlets, Linux Shell Scripting.

Excellent Customer Service Representative and Negotiation Skills.

Networking Skills TCP/IP/DNS.

Quick learner and Ambitious.

Knowledge of JavaScript, HTML5, CSS3 and PHP, WAMP server.

Respect commitments, My Seniors and Time management.

Knowledge of SQL, MySQL, Visual Basic.

2+ years of Sales Experience at Electronics Store.

Dismantle CPU and Knowledge with PC Components like RAM, Hard Disks.

Flexible and Positive thinker.

Windows Troubleshooting

Willingness to learn and adaptable new Technologies.

My Java Swing Game Projects:

My Web project:

My Linux commands and shell scripting:

Educational Background:

HTML, CSS and JavaScript certification from Coursera Aug 2016 – Oct2016

Powered by Hong Kong University of Science and Technology.

French language from Centre Yves-Thériault, Montréal Oct 2015- March 2016

DEP in Computer support from Lester B.Pearson Voc. college. Oct 2014 – April 2016

Educational Background:

Noble Educational Academy April 2013-Aug 2013

Certification in Basic Java Programming.

Noble Educational Academy Jan 2013-March 2013

Certification in Business Accounts Tally.

Bachelors in Business Administration from Dr. CV Raman University 2010 – 2013

Senior secondary from St. Peter’s college under ISC board 2008– 2010

Subjects: Accounts, Commerce, Mathematics, English, Economics and EED.

Secondary from St. Peter’s college under ICSE board 2006– 2008

Subjects: Computer applications, Mathematics, EED, History, Civics & Geography,

English, Hindi and Science (Physics, Chemistry and Biology).

Professional Experience:

FUJITSU, Montreal, Quebec. Oct2016-Current

Technical Support Specialist

Support for the TJX Human Resources applications (Oracle, Kronos) as well as the stores time clock and software.

Support Corporate and Store personnel by troubleshooting issues with the software, answering questions with how to input details or resolving error messages.

Performing password resets as well as resetting hardware connections (PCs) to ensure end users are able to connect to the applications.

EXPERT GLOBAL SOLUTIONS, Montreal, Quebec. Sept 2016- Oct 2016

Financial Sales and support Specialist for RBC bank

PRESTIGE AND FANCY PAK, Montreal, Quebec. Nov 2014- Aug 2016

Quality Assurance.

Inventory management.

GENPACT, India. Dec 2013- July 2014

Collection agent.

Initiated consumer negotiations for debt recovery through phone.

Data entry management of overdue accounts.

Negotiated settlements or monthly payment allowances under specific client guidelines.

IBM, India Sept 2013- Dec 2013

Chat agent for client Amazon.

Management of multiple chats simultaneously.

Management of customer time and responsiveness.

Computer and Technical Skills:

Languages: Java OOPs, Java Swing, SQL, Linux Shell Scripting

Web technologies: HTML5/CSS, JavaScript, PHP using notepad++ v6.9.2,Use of WAMPserver v3, connecting PHP with MySQL v5.7.9, Creating MySQL queries in PHP to enter or fetch data.

My coding Projects:,,

Computer and Technical Skills:

Applications: SAP ABAP(Basic knowledge), MS(Word, Excel, Power Point Outlook), Oracle Virtual Box, Cisco Packet Tracer, Visual basic, Eclipse IDE Java.

Networking Tools: Ping, ipconfig, ipconfig/flushdns, tracert.

Services: Windows Remote Desktop, DNS, DHCP, Remote Assistance,

Group Policies, Windows Command Line, Ubuntu Command Line.

Hardware: Dismantle CPU, knowledge with RAM, Hard disks and motherboards.

Typewriting speed: 40w/pm.

Operating Systems: Linux/Ubuntu, Windows XP/Windows7/ Windows 8/Windows Server 2008, Android.

Technical Documentation:

Well experienced with web research.

Personal Abilities:

Quick learner.

Ambitious, energetic and well disciplined.

Positive thinking, self-motivated and flexible.

Excellent communication oral and written skills.

Volunteer Experience:

Volunteer at Meet up event “Weekly English- French conversation”

Initiate conversations in English and assist people in learning English.

Correct their spoken English when required.


Studying programming languages Java, SQL and JavaScript.

Keeping up to date with technologies implemented in android phones and laptops.

Following cricket and soccer leagues.



English, French and Hindi.


Available on request.

Contact this candidate