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Sales and Marketing, Information Technology Analyst

Lagos, Nigeria
October 13, 2016

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OJIEH Mark Chibuzor

Phone: +234**********, +234********** email:

State of Origin: Delta State Date of Birth: May 02, 1984 Sex: Male Status: Married

**, ***** ********* ***eet, off Akerele, Surulere, Lagos, Nigeria

2003/2004 – 2007/2008 University of Ibadan, Ibadan, Oyo State

B.Sc. Computer Science Second Class honors (upper division)

December 1993 - June 1999 Saint Finbarrs College

West African Senior School Certificate Examination (WASSCE)

I aim to achieve excellence by working, learning and advancing professionally through training, research and self-development while enjoying job satisfaction.

November 2013 – May 2016 (Diamond Bank Plc.)


RELATIONSHIP & PORTFOLIO MANAGEMENT – Manage customer’s business, proffer financial and business advice to boost customer’s returns and profitability within the MSME space

RISK ASSET MANAGEMENT – Advice and Manage the risk exposure of the bank as well as borrowing customers

MARKET SEGMENTATION COORDINATOR & ANALYTICS – Identification of new business, clusters and prospects for follow up and conversion within the MSME space

BRANCH STORM COORDINATOR – Managing of all activities involved with storm sales and prospect conversion

PRODUCT ADVOCATE (YOUTH BANKING) – Responsible for growing of customer’s base and volume for Diamond Future, Cool Teens and Diamond Swag

March 2013 – October 2013 (Philly and Mools Ltd) 89 Opebi Road, Ikeja

Position Held: Senior IT Officer

Software Application Management (OpenErp, Ctrack and Epordo)

Provide Tier 1 and Tier 2 support to resolve IT related issues and technical problems such as hardware operational issues, LAN/WAN/Server downtimes,

Monitor and reconcile the performance of IT systems and infrastructure to predefined performance thresholds

Enterprise data backup and integrity validation of data backup

Investigate and resolve incidents/request and escalate irresolvable faults/issues to relevant vendors/suppliers where appropriate.

Coordinate capacity, availability and change management for IT processes

Software project development and management of technical solution to ensure compliance with defined solutions development lifecycle methodology

Develop and maintain a library of all documentations and make resources readily available

Monitor and maintain web servers to ensure 24/7 website availability

January 2011 – March 2013 Access Global Consult (IT and Management Consulting)

47, Shipeolu Street, Palmgrove, Lagos

Position Held: Information Technology Analyst/Training Manager

System configuration, design and analysis

Provide IT services for Clients based on Service Level Agreements (SLA)

Research and develop new strategies for effective IT and Business Process Management for Clients

Coordinate capacity, availability and change management for IT processes

Conduct training on the use of various application packages (Accounting packages, SAP and other applications) as well as bespoke packages

December 2009 – January 2011 Edgeforth Business Solutions 37, Okesuna Street, Lagos

Position Held: IT Officer

Provide front line IT support to Clients.

Ensure that calls for support are dealt with promptly and appropriately

Install and configure PCs and associated peripherals and software

Provide technical support to telephone and email requests from users for all PC hardware, software and associated peripherals

Pro-actively provide information to users on the progress of outstanding support calls

Assist in the compilation and maintenance of an accurate inventory of hardware and software

NYSC: November 2008 - October 2009

AWE Local Government Council Awe and Government Senior Secondary School Awe, Nasarawa

Position Held: Corps Member Liaison Officer (CLO) and Teaching

Coordination of corps member community development (CDs) activities and welfare

Mathematics, Physics and Computer Science teacher

Industrial Training:

October 2006 – September 2007 Insurance Brokers of Nigeria (Ltd)

4 A/B Ilabere Avenue, off Macpherson Avenue, Ikoyi, Lagos.

Position Held: Programmer and system support

Application development of a motor fleet package to handle motor insurance claims

Basic system, network and hardware trouble shooting

File / data backup services and recovery from a server and a LAN network

Certificate of Completion – Sustainability Training and E-Learning Program (STEP) International Finance Corporation

SAP TERP10: SAP ERP – Integration of Business Processes

Cisco Certified Network Associate training with Ivory Solutions

Advanced Certificate of competence Industrial/Oilfield Health, Safety and Environment (HSE) Management (level 2) MMC Consulting


SAP Certified - Associate: Business Foundation and Integration with SAP ERP 6.0 EHP5 (2012)

Nigerian Institute of Management (Graduate Member) 2009

SAP Certified Associate: Material Management in view

Project Management Professional in view (PMP)

Certificate of commendation for noteworthy performance, NYSC Nasarawa State chapter (2009)

Award of excellence for active participation and contribution to Nigerian Association of Computer Science Student (NACOSS), University of Ibadan chapter as a tutorial master for 2007/2008 academic session

Deans roll of honor award for exemplary academic performance. University of Ibadan (2003/2004)

Experienced Sales and Marketing Skills

Information Technology and Business Analysis

Working knowledge mySAP ERP: Business Intelligence Warehouse (BW), Material Management (MM), Basis, NetWeaver

Strong Project management content

Good leadership and team player qualities

Good numeric and analytical skills

Good interpersonal, presentation and communication skills

Reading inspirational books, researching and sporting

Dr. Olalekan Akinola Engr. Tobechukwu Ezenachukwu

Dept. of Computer Science Total Nigeria Plc

University of Ibadan, 30, Borno way, Ebute-metta,

Ibadan, Oyo State, Lagos

+234********** +234**********

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