Humberto Gonzalez
NORFOLK, VA *****
Phone: 904-***-****
acw181@r.postjobfree.com
Objective
Seeking a position as a Park Ranger (Fee Collector) in Chincoteagrue, VA.
Ability Summary
Interact with customers to provide information in response to inquiries about park amenities and resolve complaints.
Confer with customers by telephone or in person to provide information about products or services.
Greet visitors and provide information.
Collect entrance fees.
Check to ensure that appropriate changes were made to resolve customers' problems.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Refer unresolved customer grievances to designated departments for further investigation.
Read and interpret maps to aid visitors.
Employment History
Truck Driver
09/2013 - 09/2016 Celadon Trucking Svc Inc 2501 60th St, Hampton, VA
Responsible for driving tractor trailers inter and intra-state. Houling shipments/ containers from port to port and other facilities. Observing and folowing safety road regulations. Transporting hazmat and inspecting tractor and trailer every day, before, after, and between trips. Sending out trips paper work via transflow/ fax and operating qualcom in the truck to document dayly inspection and to comunicate withing the system. Interacting with shiping and receiving clerks and port authorities.
Service Agent
03/2012 - 09/2013 Enterprise Holdings inc 3445 North Military Highway, Norfolk, VA
Responsible for cleaning and preping the cars sometimes whashing them by hands. Driving cars to the airport garage and interacting with custumers.
Aviation Machinist Mate 2nd Class
08/2004 - 10/2011 United States Navy 1059 Bellinger Blvd, Norfolk, VA
Performed work involving the skills of two or more maintenance or craft occupations to keep aircraft, mechanical equipment. Duties involved cleaning of aircraft and assisted in aircraft handling, equipment installing, aligning, and balancing; assisted in the maintenance of support equipment. Maintained and operated aircraft defensive weaponry and in-flight refueling systems. Operated hoist to lift equipment when necesary.
Food Service Employee
09/1997 - 10/2003 United Airlines Miami, FL
Perform a variety of food preparation at the kitchen. Responsible for loading and unloading galley carts. Help with special functions. Drive trucks to the ramp at the airport to do the strips and loads of national e internationals flights. Worked also with receiving clerks when needed.
Banquet Houseman
09/1996 - 12/1999 Embassy Suites Miami, FL
Accommodate hotel, motel, and resort patrons. Responsible for setting up banquet hall for meetings and conferences. Worked with audio visual equipment and interact with the customer day by day.
Education and Training
Completion Date Issuing Institution Location Qualification Course of Study
2001 George T Baker Aviation School Miami, FL 2 Years of College or a Technical or Vocational School Airframe & Powerplants Technitian
06/1993 EMCC Cotorro, Havana, Cuba CU High School Diploma General High School Curriculum
Occupational Licenses & Certificates
Certification Title Issuing Organization Completion Date
AIRMAN CERTIFICATE Federal Aviation Administration 02/2013
C-2A T56-A-425 Power Plant and Related S Naval Aviation Technical Training Unit N 08/2010
Enlisted Aviation Warfare Specialist HSL-46 Command Mayport Florida 04/2009
H60 Powerplants And Related Systems Init Center For Naval Aviation Technical Trai 08/2007
Plane Captain HSL-46 Command USN 02/2007
AUXILIARY SECURITY FORCE U.S. Marine Cadre and Naval Station Police 04/2006
Aviation Warfare Systems Operator Naval Air Technical Training Center 06/2005
Aviation Rescue Swimmer Naval Aviation Schools Command 02/2005
Naval Aircrew Candidate Naval Aviation School Command, Pensacola 11/2004
Honors & Activities
Good Conduct Award "Deparment of the Navy"
Additional Information
Hobies and favor activities:
Traveling, fishing, and watching movies.
References Available on Request