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Park Ranger (Fee Collector).

Norfolk, Virginia, United States
October 14, 2016

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Humberto Gonzalez

*** * ** **


Phone: 904-***-****


Seeking a position as a Park Ranger (Fee Collector) in Chincoteagrue, VA.

Ability Summary

Interact with customers to provide information in response to inquiries about park amenities and resolve complaints.

Confer with customers by telephone or in person to provide information about products or services.

Greet visitors and provide information.

Collect entrance fees.

Check to ensure that appropriate changes were made to resolve customers' problems.

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Refer unresolved customer grievances to designated departments for further investigation.

Read and interpret maps to aid visitors.

Employment History

Truck Driver

09/2013 - 09/2016 Celadon Trucking Svc Inc 2501 60th St, Hampton, VA

Responsible for driving tractor trailers inter and intra-state. Houling shipments/ containers from port to port and other facilities. Observing and folowing safety road regulations. Transporting hazmat and inspecting tractor and trailer every day, before, after, and between trips. Sending out trips paper work via transflow/ fax and operating qualcom in the truck to document dayly inspection and to comunicate withing the system. Interacting with shiping and receiving clerks and port authorities.

Service Agent

03/2012 - 09/2013 Enterprise Holdings inc 3445 North Military Highway, Norfolk, VA

Responsible for cleaning and preping the cars sometimes whashing them by hands. Driving cars to the airport garage and interacting with custumers.

Aviation Machinist Mate 2nd Class

08/2004 - 10/2011 United States Navy 1059 Bellinger Blvd, Norfolk, VA

Performed work involving the skills of two or more maintenance or craft occupations to keep aircraft, mechanical equipment. Duties involved cleaning of aircraft and assisted in aircraft handling, equipment installing, aligning, and balancing; assisted in the maintenance of support equipment. Maintained and operated aircraft defensive weaponry and in-flight refueling systems. Operated hoist to lift equipment when necesary.

Food Service Employee

09/1997 - 10/2003 United Airlines Miami, FL

Perform a variety of food preparation at the kitchen. Responsible for loading and unloading galley carts. Help with special functions. Drive trucks to the ramp at the airport to do the strips and loads of national e internationals flights. Worked also with receiving clerks when needed.

Banquet Houseman

09/1996 - 12/1999 Embassy Suites Miami, FL

Accommodate hotel, motel, and resort patrons. Responsible for setting up banquet hall for meetings and conferences. Worked with audio visual equipment and interact with the customer day by day.

Education and Training

Completion Date Issuing Institution Location Qualification Course of Study

2001 George T Baker Aviation School Miami, FL 2 Years of College or a Technical or Vocational School Airframe & Powerplants Technitian

06/1993 EMCC Cotorro, Havana, Cuba CU High School Diploma General High School Curriculum

Occupational Licenses & Certificates

Certification Title Issuing Organization Completion Date

AIRMAN CERTIFICATE Federal Aviation Administration 02/2013

C-2A T56-A-425 Power Plant and Related S Naval Aviation Technical Training Unit N 08/2010

Enlisted Aviation Warfare Specialist HSL-46 Command Mayport Florida 04/2009

H60 Powerplants And Related Systems Init Center For Naval Aviation Technical Trai 08/2007

Plane Captain HSL-46 Command USN 02/2007

AUXILIARY SECURITY FORCE U.S. Marine Cadre and Naval Station Police 04/2006

Aviation Warfare Systems Operator Naval Air Technical Training Center 06/2005

Aviation Rescue Swimmer Naval Aviation Schools Command 02/2005

Naval Aircrew Candidate Naval Aviation School Command, Pensacola 11/2004

Honors & Activities

Good Conduct Award "Deparment of the Navy"

Additional Information

Hobies and favor activities:

Traveling, fishing, and watching movies.

References Available on Request

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