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Customer Service / Manager

Acworth, Georgia, United States
October 14, 2016

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Amber T. Hite

**** *** ** *******, ******* ***** ~ Ph. 770-***-****

Qualifications Profile

Skilled and personable Office Manager with experience in providing consistent, approachable sales and service for both internal and external customers.

Key Strengths

Excel at developing strong relationships with staff, executives, and clients.

Adapt quickly to new and evolving environments. Talented in ability to multi-task

Customer Service

Understand the importance of exceptional customer service in a fast paced environment.

Technical Skills

Adept with Microsoft Office (Word, Excel, and PowerPoint, Outlook)

Previously held Life License for insurance and annuity sales.

Professional Experience

Clarks Bostonian Outlet CCNA Clarks Companies Retail 2013 – 2016

Retail Assistant Manager

Certified for Store Management

Chosen over store manager to be Store Merchandising Representative

Consistently achieves highest multiple sales

Competent in all Manager duties

Regions Financial Corporation 1999 - 2009

Retail banking company specializing in meeting financial needs for both personal and commercial clients.

Quickly promoted through each of the following positions:

Teller: Customer Service Representative I; Customer Service Representative II; Assistant Manager; Branch Manager.

Branch Manager position accepted in August 2002

Winner of Prestigious Chairman’s Club Award* two consecutive years (2004 & 2005) (* Top 30% performance relative to goal within entire company)

Managed staff of eight. Delegated duties, tasks, and projects. Responsible for all branch activities, sales, coaching, and limited human resources.

Cato Corporation 1996 - 1999

Retail Clothing company specializing in low cost quality clothing for women and girls.

Assistant manager responsible for sales, opening, closing, displays, customers service, returns, and training.

Top sales associate of the month frequently achieved


Bachelor’s of Business Administration in Management

Associates Degree in Science

**Additional information provided upon request

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