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Xenapp Adminsitrator and Architect

Los Angeles, California, United States
October 14, 2016

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Neelima Katakam

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Over 9+ years of total professional IT experience in Citrix administration, Implementing / Managing Enterprise Scale Cloud Deployments, Datacenter Virtualization technologies and EMC Storage solutions.

Implementing and managing Windows Server 200*-****-****, including configuring the zones, Active Directory Domain Services (ADDS), Active Directory Rights Management Service (AD RMS).

Active Directory Federation Services (AD FSv2), Radius Authentication, DNS Server settings read-only domain controller (RODC),Domain Pass through, File and Print Servers, Group Policy management, Backup and Restore, GPO configuring and troubleshooting.

Experienced in implementing and managing the XenApp, XenDesktop 4, 5, 5.5, 5.6, 7, 7.1, 7.5, 7.6, 7.7, 7.8, Netscaler architecture including managing and creating the Delivery Groups,machine catalogs, and Storefront, applications, and users.

Configuring and managing policies, end-user profiles,, conducting an organizational assessment focusing on business capabilities requirements print policies and managed sessions, sites, and end users with Citrix Director.

Setting up NetScaler and configure all the basic NetScaler Settings including on NetScaler for Back-end Servers and Traffic, Network-related Settings, Load Balancing, SSL Offloading, Acceleration and Optimization of Traffic-handling, NetScaler licenses.

Installing and configuring Citrix Receiver with registry settings for desktop launches.

Citrix Certified Professional

Highly experienced in managing VMware evSphere 4.x, 5.x, 6.x based virtualization technologies including VMware ESX 4.x /ESXi 5.x, 6.x, VMware vCenter.



vSphere 4.X/5.X/6.0, vCenter Server, SRM(Site Recovery Manager, vSphere Replication Manager, Lab Manager, VC Operations Lab, VMware Update manager, VMware vSphere webclient, vCenter Operations Manager (VCOPS)


XenDesktop4, 5, 5.5, 5.6, 7, 7.1, 7.5, 7.6, 7.7, 7.8, XenApp, Citrix Receiver, NetScaler, Citrix Director, StoreFront.

Infrastructure Hardware

CISCO UCS C and B series server.

HP ProLiant BL460C (G6 and G7) Blade Server series,

Dell DL380, DL385, DL580 (G2, G3, G5,G8) physical servers, Dell Power Edge Servers,

Intel x86 and AMD Processors.

Client Operating Systems

Windows XP, Vista, 7, 8, 10, Redhat Enterprise Linux5/6, Ubuntu.

Server Operating Systems

Windows 2003R2, 2008R2, 2012, 2012R2, VMware ESX4.x/ESXi5.x, 6.x.


Client Name: Astrazeneca, UK (February’ 10 – April 16) Role: Citrix Admin

Designed a Citrix XenDesktop Farm of 80 virtual servers on Windows Server using VMware vCenter. Responsible for installing in-house and 3rd party applications on Citrix Terminal Servers and publishing to users through Citrix Delivery console.

Manage and maintain Citrix Presentation Server 4.5 Farms and also plan, test, install, configure and manage different applications.

Installation, configuration and administration of multiple XenApp farms.

Responsible for administering and supporting 1200 Citrix server environments on Windows Server 2003/2008.

Experience in introducing, designing and investigating Windows7, Windows 2003, Windows 2000, Windows NT, Windows XP, Windows 98, Windows 95, and Windows ME.

Install, configure, support and maintain Microsoft SQL 2000/2005 Server with database backup-restore and recovery procedure.

Installed Citrix XenApp 6.5 on VMware Servers. Configuration of Citrix migration work 4.5 to 6.5.

Provided support in the migration of CPS 4.5/5.0 to XenApp 6.5.

Designed and implemented XenApp 7.6 Server Farm consisting of over 15 physical and 100 VMWare ESX servers running Windows Server 2008 R2 and Server 2012R2

Installation, configuration and administration of multiple XenApp farms.

Deploying and configuring Citrix Access Gateway to leverage connectivity for external users.

Configuring template in Xenapp 6.5 and 7.0

Analyzing Client's environment, existing infrastructure and proposing a solution.

Remote & telephonic support to the users. Managing & troubleshooting the issues with Citrix servers.

Brought all servers up to current patch levels and created a detailed plan for deploying monthly security hotfixes to all dev, test, and production server environments.

Implemented policies, procedures and technologies to ensure Citrix system security through secure system access, monitoring, control and routine security evaluations.

Involved in redesigning Citrix architectures for improved performance as well as designed new farms for better application virtualization.

Assessing the possible scope for virtualization and planning the virtualization.

Involved in day-to-day activities of remote maintenance / troubleshooting of Windows Server & VMWARE ESX servers' in production / lab environment.

Coordinating and implementing new Microsoft, VMware, Citrix, and BMC BladeLogic technology projects

Migrating application from Presentation Server 4.5 to XA 6.5 infrastructure and also migrating applications from Windows 2003 to 2008 R2 by working closely with application owners.

Creating a Desktop Delivery Controllers and adding servers to the farm.

Performed troubleshooting activities on hardware, operating systems and networks.

Presented functional and technical overviews of CitrixXenApp 6.5, Edge Sight 5.4, Edge Sight for Load Testing, Password Manager,Citrix, Access Gateway, Netscaler, application streaming, application packaging, GPOs, Active Directory, and SQL Server.

Client Name : Horizon Health Care Insurance (July’08-January’10)

Role: Citrix Administrator

Expertise in using Citrix Access Management Console and Presentation Server consoles.

Deploying Web interface/Xenapp sites for thick, thin and mobile clients, Configuring HA.

Involved in fixing the interoperability among different applications and setting the rules on profiles in Application Isolation Environment (AIE). Involved in troubleshooting functionality errors of the applications in isolation environment.

Provided 24/7 Production support for Citrix environment.

Supporting in-house application management in Citrix environment through Citrix Streaming.

Configure and Support replication of File servers using DFS.

Manage Citrix policies and create and implement new policies based on Business requirement.

Maintenance and troubleshooting of 80 Plus XenApp VM

Responsibilities include creating and maintaining, Desktops and Servers.

Managed Citrix application builds, release cycles and test schedules will be primary duties of this role.

Install, maintain & monitor Citrix 4.5 Server making sure they are up-to-date with latest rollup hot fix and service packs as well server 2003 update.

Created Web Interface Sites, Program Neighborhood Agent sites for user access thorough Web browser and PN Agent.

Maintain Citrix Logon scripts, monitored and done troubleshooting connectivity to the Presentation Server data store.

Implemented and supported Large Virtual Environment via VMware ESX 3.0/3.5 Host servers, with VMotion, Virtual Center 2.0/2.5 and VI Client.

Managing the system patch / application deployment schedule within the team members.

Configuring Citrix using toolsets performing tasks such as adding users, changing properties, changing GPO's, maintaining Active Directory, creating desktops, creating images, Citrix policies and Citrix application streaming.

Project Name: Pfizer (December’07-July’08)

Role: Citrix Admin

Install the Citrix Metaframe Presentation Server in three different servers and configure a zone.

Implement Xenserver Virtual and VMware Servers for Virtual App delivery.

Configure Installation Manager and Resource Manager on the metaframe server

Managed VPN accounts via Citrix ICA Client,Cisco Secure ACS client, and Active Directory.

Installed & Configured Citrix Web Interface for new farm and implementing Citrix policies through GPO.

Troubleshoot various issues related to Citrix resource manager, Printers etc.

Hands on experience Assist in Planning, design, implementation, and continuously improve disaster recovery procedures for Citrix systems.

Troubleshooting Citrix based problems to Identify Root cause analysis for SEV 1 & SEV 2 tickets.

Configure the server and domain authentication and load balancing and failover.

Publish their internal application on local intranet as well as internet.

Installed, configured, and managed the firm's Citrix Access Gateway appliances and Netscalers 8.0., RSA two factor authentication.

Creating policies for WAN users as well as roaming users.

Responsible for implementation, design, and managing firm remote access portal and resource.

Performing Software upgrade and installing new software's and plug-ins.

Utilized VMware virtualization for all Citrix (XenApp) support servers, to include Citrix License server, and web Interface (CSG) server.

Administered Citrix servers centrally and performed daily monitoring and troubleshooting to support highly available critical business applications hosted on them.


Citrix Certified Administrator in Xenapp 6.5

ITIL Incident Management, Problem, Change, Release and Configuration Management

ITL V3 Foundation

Oracle Certified Associate

Websphere application Server

IMS Apps Certified Engineer


Operating Systems: Worked on Windows Server 2000/2003/2008

Technologies known: Citrix

Programming Languages: C, Java

Database: Oracle, SQL

Tools worked on: Remedy, Service Now, Lotus Notes


Degree &Branch

Institute / University

B.E - Electrical and Electronics Engineering

Osmania University

+1 & +2

Narayana Junior College


CBSE– Harvard Public School


Available upon request.

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