Amber Faulk

985-***-**** – acw0zw@r.postjobfree.com

PROF E S S I ONAL SUMMARY

I am a motivated young professional with experience working in long- distance teams to create and organize advertising ventures. I work well in teams, but I am also very self-driven. I offer an exercised background in many aspects of marketing, easily moving from vision and strategy to hands-on implementation. I learn quickly and have the drive necessary to achieve excellence.

SK I L L S

Photoshop & Image Editing

Microsoft Office

Familiar with various social media

Basic HTML knowledge

Ability to interact with customers under pressure

Excellent organizational skills

Fast Learner

Well put together, polite and friendly nature

Outgoing, works well in teams

Interpersonal skills allowing the ability to satisfy a variety of responsibilities.

Flexible

Able to communicate clearly; well spoken

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2

EXP ER I ENCE

CUSTOMER SERVICE ASSOCIATE

Portraits International September 2013 – October 2014

Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.

Answered customer telephone calls promptly and in an appropriate manner.

Handled all customer relations issues in a gracious manner and in accordance with company policies.

Determined customer needs by asking relevant questions and listening actively to the responses.

Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner. CREW TRAINER

Taco Bell August 2006 – May 2009

Worked almost exclusively with the computers both in the Lobby and the Drive-through.

Dealt directly with the public.

Worked in a variety of positions with numerous responsibilities.

As a crew trainer I was responsible for training new employees in most tasks.

EDUCAT ION

UNIVERSI TY OF PHOENI X

Associate of Arts in Communication 2011-2014

UNIVERSI TY OF PHOENI X 2014-2016

Bachelor of Science in Communication

With a concentration in Marketing

and Sales Communication

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