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Microsoft Office Customer Services

Location:
Birmingham, West Midlands, United Kingdom
Salary:
15000/20000
Posted:
October 12, 2016

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Resume:

Mr. Lars Katzer

** ******* ****, *******, **********, B33 0RX

(M) 075********

Email: acw0sk@r.postjobfree.com

Career Objective

To be a competent & successful professional who strives to contribute value to a company through working in a professional and safe manner at all times.

Personal Profile

Motivated & energetic individual with excellent interpersonal skills, and the know how to communicate effectively on all levels within a company. Able to contribute effectively when working as part of a team, as well as using my own initiative.

Key Skills

Good listening, communication skills

Flexibility with working hours

Organisation / Prioritisation

Team Player / Multi-tasking

Punctual

Computer/Technical Skills

Highly competent user of Microsoft operating systems (Windows 3.1 – Windows 8)

Highly competent user of Microsoft office packages (Office 98 – Office 365)

Highly competent user of Linux / Ubuntu operating systems

Languages

Bilingual: English and German

Education and Training

IQ Level 2 Award in Door Supervision Oct 2014

City & Guilds Level 1 in Customer Services October 2014

FLT Liverpool - Forklift, Reach / Counterbalance / VNA November 2014

NCFE Level 1 in Personal and Social Development

Metropolitan College – First Aid Level 2

South & City Birmingham College

2012 – 2013 NVQ2 Health & Social Care: (Merit)

Core Modules: Communication, Individual Rights, Individual Needs, Ensuring Safe Environments, Cultural Diversity, Human Lifespan Development, Creative & Therapeutic Activities, Impact on Diet & Health

NVQ2 Infection Control: (Certified)

Core Modules: Hygiene, Food Preparation, Patients, Cleanliness,

Berufschul Zentrum Five (Leipzig Germany)

1994 – 1997 BA Interior Design: (Distinction)

Core Modules: Upholstery, Carpets, Carpentry, Sewing, Painting, Wall Paper, Business Administration, Store & Storage Management, Customer Relations, German Language, Social Studies, Interior Design Studies

Employment History

Nov 2015 – Present VNA Driver Sertec – Coleshill

Working at heights up to 12M in compliance with health and safety regulations

Picking items to order from the correct racking

Putting items away in correct racking

Scanning items to specific order lists

Parking up and putting the V&A cab on charge to ensure full functionality

Ensuring PPE is kept clean and in good condition

Mar 2015 - Nov 2015 VNA Driver Euro Packaging - Tyseley

Working at heights up to 12M in compliance with health and safety regulations

Picking items to order from the correct racking

Putting items away in correct racking

Scanning items to specific order lists

Parking up and putting the V&A cab on charge to ensure full functionality

Ensuring PPE is kept clean and in good condition

Jul 2011 – Sep 2011 Cashier Pound Land – Small Heath

Performing general cashier duties whilst training on other departments (Shelf-Stacking / Greeting / in-house security / Customer services)

Assisting with the training of new staff members

Providing relief cover at other branches when required

Aug 1994 – Mar 2011 Junior Store Manager Germany

General showroom and store management duties

Accounts management and business development,

Human resources duties

Processing documentation

Customer relation duties

Voluntary Work

Jun 2015 – Present Cashier Age UK - Birmingham

Performing general cashier duties whilst training on other departments (Shelf-Stacking / Greeting / in-house security / Customer services)

Assisting with the training of new staff members

Providing relief cover at other branches when required

Dec 2011 – Dec 2013 Store Supervisor Trident - Birmingham

Performing general cashier duties

Performing general stockroom duties

Processing order forms

Training new staff with learning disabilities

Coordinating disabled facilities

Additional Information

Location: Willing to relocate

Interests: Travelling, Swimming, Collecting Antiques, Meditation, Reading

References available upon Request



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