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Team Leader Customer Service

Location:
Malabon, National Capital Region, Philippines
Salary:
35,000
Posted:
October 12, 2016

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Resume:

EDUCATION

Jakarta Wisata Tourism High school

» Accommodation of Hotel

» Average Score : 82.25

PERSONAL DATA

Date of birth : 27 Sept 1995

Place of birth : Jakarta

Gender : Man

Religion : Christian

Nationality : Indonesia

Height : 183 cm

Weight : 58 kg

Blood type : O

CONTACT

acw0rb@r.postjobfree.com

iman Teguh Hadisuryo

+639*********

El dorado tower 3 8E,

California Garden, Mandaluyong,

Metro manila

Bio

“Having a sociable personality and willing to learn, can put my self as a follower and also can be a leader.”

Working Experience

The Bellezza Suites

May 05, 2014 – August 05, 2014

On job training in TBS as a

Concierge and Housekeeper

The Ritz Carlton

February 11, 2014

Part timer in TRC as a server and

runner.

Traveloka.com

April2015 – June 2015

Worked as Indonesia Customer

Service, and get upgrade to

International Customer Service.

Traveloka.com

June 2015 – Agust 2016

Worked as Payment verification,

and right now as a Team Leader

of Payment Specialist.

Skill

Microsoft Office

Customer Centric

Information Tech.

Payment handling

Public Relation

Leadership

VHP

Payment Gateway

Indonesian

English

Negotiate

Analytical

Iman Teguh H.

R E S U M E

P A Y M E N T S P E C I A L I S T

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analytical

intuition

Make refreshment every month (as a Team Leader)

Become English agent

Become the best agent on September

Participate to meeting with third parties

Participate to collect data for Job training

Become part of interviewer for payment specialist

Become a part of revision 24 Macros

Participate to collect data for refreshment

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Grand Score Month Note

67,29% June First Month in Payment Specialist

96,98% July -

84% August -

98,69% September Best Agent

95,93% October -

69,22% November SLA Calibration

33,33% December First Month as a Team Leader

94,89 January -

89,34% February -

93% March -

90,75% April -

93,45% May Best Score (Team Leader)



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