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Manager Sales

Ossining, New York, United States
October 11, 2016

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Charles E. Sclafani

*** ******** ******, *******, ** 10541

Mobile: 845-***-**** Email:

*NOTE TO PROSPECTIVE EMPLOYER*: I am currently searching in the NY, NJ, CT area. I am also open to remote employment across the country.

SUMMARY: I am very knowledgeable and experienced in small team management and prioritization, and QA and testing of Websites and Web applications. My core assets are being a team player, honesty, solid knowledge of front-end Web development, and adapting to new roles and challenges. My strongest asset is my extensive experience as a liaison between customers and Web developers. I never waste valuable company time or money and I am willing and able to go above and beyond the call of duty to get the job done. EXPERIENCE: Dane Media, LLC., Englewood Cliffs, NJ Account Marketing Manager/Web Engineer/Lead QA Analyst August 2010 – March 2016

Primarily responsible for integrating over 200 online and campus college campaigns into company’s proprietary CMS

Managed continuous development, QA, and compliance of various education marketing campaigns totaling over $400,000 in monthly allocation

Taking education/student focused lead-gen specs from the client and implementing college information registration forms for students gain further information on the college of their choice

Responsible for supporting vendors with any issues when utilizing company’s online posting specifications for the various campaigns they run for us

QA of all call center testing on call center campaigns (reviewing/QA of call recordings that are uploaded to the company’s FTP server to ensure they are in compliance with client guidelines) for quality control purposes

Responsible for supporting the company’s call centers with any production tech issues they encounter

Manage and prioritize various education campaigns and projects via a CRM

Co-ordinate daily with a remote located CTO to recommend enhancements to the in-house CMS

Responsible for performing rigorous QA testing and approving new enhancements to the CMS as they are released

Via an API management CMS developed by the company’s programmer, responsible for the constant management of having to assign select call centers to run select internal and 3rd party API’s in the company’s call center custom school matching system.

Daily monitoring of QA reports and responding to the output accordingly

Responsible for making suggested enhancements to the business model to the CEO and partner

Supported the sales team by entering in all client monthly allocation into the company’s allocation system on the last business day of each month to be sure the systems were ready for the new month

Supported the sales team by making sure monthly client allocation is up to date in the company’s allocation system and keeping the system updated as allocation updates come through. Caivis, Inc., New York, NY

Web Production Manager August 2009 – May 2010

Responsible for the QA and timely delivery and release of hundreds of Web content and code from the development and production teams to live Web sites

Daily monitoring of QA reports and responding to the output accordingly

Managed a team of Web production engineers and the day-to-day Web production workflow

Responsible for obtaining and verifying functional specifications, requirements, and mockups from clients for their Web advertisements

Made platform and process recommendations to developers based on business needs in an agile LAMP(Linux- Apache-MySQL-PHP) environment

Active Response Group, New York, NY

Senior Production Engineer May 2005 – July 2009

Produced hundreds of complex Web content using HTML, CSS, JavaScript, and basic knowledge of PHP and MySQL

Trained and managed a team of outsourced Web production engineers

Monitored and analyzed conversion and performance metrics for Internet advertisements totaling over thousands of dollars in monthly revenue

Assisted in the development of high-traffic Web sites through administering, producing, and supporting Web content and processes through CMS and Internet marketing Web applications

Acted as liaison between clients and Sales on technical issues

Responsible for contacting clients and resolving whenever technical issues arose with their Internet advertisements

Performed daily intensive QA testing of Websites and Web applications PureNine Studios, White Plains, NY

Web Programmer January 2002 – May 2006

Collaborated with Art Director to build and customize complete Web sites for numerous clients

Used Dreamweaver and FrontPage to transform Photoshop sliced mockups into the finalized HTML and associated images

Made improvements to layouts by hand-coding additional HTML and CSS

Added dynamic functionality to Web sites using JavaScript and PHP

Prepared images for the Web using Adobe Photoshop

Investigated and resolved cross-browser compatibility issues in HTML and CSS EDUCATION: Mount Saint Mary College, Newburgh, New York Bachelor of Arts in Computer Information Technology, May 2004 Concentration: Web Development/Networking

SKILLS: I possess a vast range of experience; highlighted by the following core competencies:

The ability to act as a liaison between sales/clients and development team

Able to work with minimal supervision

Capable of multitasking and working on several projects simultaneously

The capacity to interface with sales and clients resolve technical issues on Web projects

Software: Adobe Dreamweaver, Photoshop and Premiere, FrontPage/MS Expression, HTML-Kit, All modern Web browsers

Languages: CSS, JavaScript, XHTML/XML

PUBLICATIONS: Career School Advisor

I was responsible for developing over 100 unique campaign forms for Dane Media’s Education channel, Career School Advisor. The landing pages created utilized the company’s proprietary CMS to generate and produce each of those campaign forms. I also used a website mapping tool developed by the CTO that places campaigns in sections of websites you direct it to. An example of these forms can be found here: Degree Site

I assisted and oversaw the design and development of another web property of Dane Media,, which is a multi-step website, matching prospects to schools that offer programs and degrees they are interested in. Heavily involved in the QA portion of the development, I also confirmed the website properly matches prospects to the correct schools, degrees, and programs based on their qualifications and selections. The site utilizes multiple internal and 3rd party API databases that required routine updates and QA for quality control purposes.

References: Available Upon Request


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