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Customer Service Sales

California, United States
October 11, 2016

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Justin Schwartz

C 951-***-****



University of California Riverside

(GPA 3.4)


International Tutor Training Program Certification 06/2014 - Current

Undergraduate Research Symposia Presenter

oResearch Stipend and Award Recipient

University of California Leadership through Advanced Degrees (UC LEADS)

Science Technology Engineering Mathematics (STEM)

Mentoring Summer Internship Research Program (MSRIP)

National Registry Emergency Medical Technician

Nuler Scholarship

Harold G Keller Scholarship


Microsoft Office 2010

75 WPM Typist

Clerical/Administrative: Organization, Filing, Faxing, Copying, Telecommunications

Superior Customer Service

Bilingual: English and Spanish Fluency

Work Experience:

Springleaf Financial Temecula, California 01/2014- Present

Loan Specialist


Working quotes to provide different options for: monthly payment, interest rate, term of loan taking into account whether loan is secured or unsecured

Working stipulations into quotes that central headquarters requires for acceptance of loan

Credit insurance factorization rates and changes would provide towards quotes

Processing: income, employment, address, and identity verification.

Assessing whether this loan would actually be feasible or would the customer not likely take it

loan closing: answer technical questions, cut checks and get documents signed

loan officer: building rap ore with the customer, gaining trust and selling the loan to the customer.

Costco Temecula, California 11/2012 - 12/2015

Product and Customer Specialist

Assembly and transportation of various displays

Cross-platform training to work in various departments with and without supervision

Strong dedication to customer service

Ability to multi-task during high demand periods and labor shortages

Assistant Baker: Mixed, assisted with baking by producing cakes, breads, pies, and cookies: and wrapping bakery items for sale

Answered customer inquiries on baked goods and other merchandise

Participated in the upsell of product to customers

Cleaned up and inventory duties

Merchandising: Stocked and straightened merchandise for sale in various areas in the warehouse

Provided training to employees in related duties

Employee of the Month Award (Two Times)

Best Buy Menifee, California 10/2008 - 11/2012

Sales / Inventory / Control Associate

Implemented assigned responsibilities form store leadership

Engaged customers using selling skills to build complete connected solutions

Maintained a balance of high velocity and service provided

Ensured inventory and merchandising standards were maintained throughout

Demonstrated excellence in execution of selling skills and strategy

Supported sales strategy with management to achieve operating results/objectives

Maintained strict sales accountability

Manifested corrections and follow-ups

Maintained department organization and cleanliness

Employee of the Month Award (Three Times)


Professional and personal available upon request.

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