MARIANNE R. CHAVOYA
*** ******* ******, *** #***, Costa Mesa, California 92626 714-***-**** ● acw04r@r.postjobfree.com QUALIFICATIONS
English/Spanish Bilingual
Proficient in MS Office: Word, Excel,
PowerPoint, Outlook, Publisher
5+ years in Supervisory roles
15+ years in Customer Service industry
Accounting Experience
Public Service experience
Works well under pressure
Strong organizational skills
Outstanding attention to detail
Ability to delegate tasks and prioritize work
Team player
PROFESSIONAL EXPERIENCE
EXECUTIVE ASSISTANT- EFFI FINANCE, INC. 2015 - 2016
Under the supervision of the company President, drafted and edited equipment lease agreements, proposals, and pre-approval letters to clients
Drafted correspondence to credit committees with the goal of establishing funding relationships
Analyzed and computed financial data including AR/AP ledgers, balance sheets, audited and/or reviewed financial statements, as well as personal financial documents to establish credit worthiness and risk
Generated timely and accurate sales reports on a weekly basis
Proof-read and edited legal documents for client signature
Provided administrative support to VP of Sales and Business Development ELIGIBILITY TECHNICIAN- COUNTY OF ORANGE 2014- 2015
Process and analyze employment verification reports from EDD and local social services agency
Prepare correspondence to clients and employers, and request wage verification documents
Recalculate client benefits, and when necessary prepare demand letters for overpayment of benefits
Correspond with welfare fraud investigators and the local District Attorney’s office for collection enforcement
Maintain accurate and detailed case notes of all processes and correspondence for a particular case
Exercised good judgement and confidentiality when discussing cases with benefit workers LAW CLERK- LAW OFFICE OF KAREN CALKINS & HIGBEE AND ASSOCIATES 2011- 2013
Drafted and submitted various legal documents for Workers Compensation, Social Security Disability Insurance, and Immigration Law
Maintain confidential client records, and practiced responsible information sharing between attorney, doctors, insurance adjusters, staff and clients
Scheduled attorney/client meetings; maintained multiple electronic calendars
Provided translation assistance for non-English speaking clients in interviews, attorney correspondence, hearings, and depositions
Corresponded regularly with Consulates in Brazil, Thailand, Mexico and the Philippines SENIOR SECRETARY- SANTA ANA UNIFIED SCHOOL DISTRICT 2004 – 2009
Support staff to 100+ Special Education professionals, responsibilities including: time and attendance, payroll, AR/AP, and purchasing
Managed multiple electronic calendars
Drafted and edited legal documents and inter-office correspondence
Drafted purchase orders and Board Agendas
Responsibly allocated over $1 MM in federal funds to site staff
Maintained accurate accounting ledgers, generated quarterly financial reports as required by law EDUCATION
Bachelor of Science, Human Services Cal State University, Fullerton Spring 2005