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Quality Assurance

Ontario, California, United States
October 12, 2016

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Cecilia I. Cruz

**** *. ******** ****** **** *,

Ontario, CA 91761



** ***** ** *********** ******* assurance experience; offering broad background in ISO9001 and AS9100C Quality Systems, ISO14001 and ISO18001 EHS Systems.

Certified Quality Engineer (CQE), American Society for Quality

Background in aerospace fasteners, contract review and chemical quality assurance e

15+ years of Internal Auditing knowledge

10+ years of experience in a Leadership role



LISI Aerospace-The Monadnock Company City of Industry, CA 12/2011 – Present

Responsible for the electronic conversion and releasing of the QMS documents (quality manual, work procedures, instructions and forms). Through this effort, the Company saved a lot of money in paper and time.

Act as Company’s Foreign Object Damage (FOD) Prevention Leader in the implementation of the FOD Prevention Program.

Process statistical reports, charts and diagrams to analyze data and make appropriate recommendations for process improvement opportunities.

Responsible for maintaining quality systems, formulating or helping to formulate quality policies and procedures.

Manage and conduct internal process and product audits with quality system requirements in accordance with AS9100, Boeing, Airbus and other key customer requirements. Emphasis on process approach.

Responsible for developing, establishing internal annual audit schedules, reporting status/follow-up and sustainability; along with managing corrective actions to schedule.

Assist and collaborate with key functions in developing effective root cause solutions, and effectiveness monitoring activities of customer complaints and corrective actions.

Assist in developing suitable test methods for quality control plans referenced in complex drawings, engineering specifications and standards.


Synchronous Aerospace Group (SAG)-Western Methods Sta. Ana, CA 04/2009 – 12/2011

Performed contract administration tasks including verifying contractual requirements, terms & conditions, long term agreements, RFQ & RFP activities, and other contract provisions.

Reviewed, interpret and evaluate government & private customers’ long-term and short-term contracts and agreements; edits as needed to protect and serve SAG interest.

Acted as interface/primary liaison between Western Methods team members and government and private customers on most contractual matters.

Coordinated with company’s multiple functions such as Engineering/Production Planning, Supply Chain, Quality and Finance in regards with contracts to resolve claims and/or complaints from the customers.

Assisted in special assignments and projects within company premises, e.g.: ITAR Compliance, AS9001, and ISO 9001.


Marman Industries, Inc. La Verne, CA 02/2008 – 03/ 2009

Utilized basic quality techniques to track, analyze and report on materials, processes and products to ensure company met its quality standards.

Collected, organized, monitored and distributed any information related to the functions of the quality department.

Maintained updates for Quality Assurance Inspection Plans and database for internal and external corrective and preventive actions.


Department of Environment & Natural Resources Manila, Philippines 01/ 2005 – 10/ 2006

Assigned in Laguna Lake Development Authority. Inspected/monitored establishments with applications for new/renewal and exemption of LLDA Clearances and discharge permits prior to issuance.

Checked/evaluated self-monitoring reports submitted to the Agency as condition to permits/clearances issued. QUALITY ASSURANCE SUPERVISOR/ANALYST

CEMEX Philippines, Inc. - Solid & Rizal Cement Corporation Philippines 05/1984 – 02/2004

Monitored incoming raw materials and clinker products to manufacture into cement products as well as outgoing products prior to packing and delivery on an hourly basis.

Analyzed raw materials, clinker, cement products, coal fuel deliveries and wastewater samples on an hourly basis using XRF, Bomb Calorimeter and ASTM C114.

Ensured that the coal used as fuel in the manufacture of clinker and cement products met standard specifications.

Acted as the Document Controller and Internal Auditor of the company for its ISO 9001, 14001, 18001 and 17025. EDUCATION:

Master’s Degree in Business Administration

Colegio de San Juan de Letran, Manila, Philippines Bachelor of Science in Chemical Engineering

Far Eastern University, Manila, Philippines

(With U.S. Equivalency report from World Education Services, a NACES-accredited evaluation agency) AFFILIATIONS:

Member, American Society for Quality (ASQ). Member #65214371 June, 2016 to June, 2019.

Member, Philippine Institute for Chemical Engineers (PICHE) Manila, Philippines, 1984 to present.


Certified Quality Engineer, American Society for Quality, June 2016, Certification Number 98877. Certified Internal Quality Auditor, AS9100C, February 2012. Registered Chemical Engineer, Professional Regulation Commission, Manila, Philippines, License # 00013489. SKILLS/KNOWLEDGE:

Computer skills in MS Word, Excel, Access, PowerPoint, Outlook, Visio.

Knowledge in Enterprise Resource Planning System - M3.

Knowledge in Six Sigma and Lean Manufacturing.

Knowledge in quality inspection, blueprints reading and basic accounting.

Speaking and teaching skills for quality and auditing seminars and trainings.

Documentation and auditing skills for ISO-related functions.

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