Sales Manager

Kellie N. Baker

**** **** *****.

Green Cove Springs, FL 32043

904-***-**** **************@*****.***

Objective: Career changer seeking optimal opportunity with an established, growth-oriented vessel in order to showcase and further develop my exemplary communications skills, technical skills and problem-solving skills to aid in the overall success of the vessel.

Qualifying Credentials:

STCW 95 TWIC/ Z Card

First Aid/CPR certified Merchant Mariner Credential

Basic Firefighting Passport

Maritime Education:

April 2016 Blue Maritime School Ordinary Seaman BST w/RFPNW

Employment History (last 8 years only) :

2015 - 2016 Credit Analyst Ovation Credit Services Jacksonville, FL

Analyzed credit data and financial information of customers that were applying for credit or loans to determine bank risk. Assisted customers with the repair of any credit issues once risk assessment was completed. Prepared monthly reports to management providing customer progress through credit restoration program.

2012 - 2014 Sr. Marketing Professional Foundation Financial Group Jacksonville, FL

Supported Unit Sales Manager by developing and evaluating Customer Information Sheets via outbound calls, provided appropriate mortgage product options to ensure complete customer satisfaction, generated over 100 outbound calls per day maintaining approximately 85% and higher contact rate, met and exceeded monthly minimum acceptable performance standards and remained number one producer in division company-wide on a regular basis, used negotiation and marketing tactics to generate business for sales unit.

2011-2012 Q/A Analyst K Force Staffing Services Jacksonville, FL

Processed loan transactions for HAFA government programs, worked with defaulted and non-defaulted loans, conducted property research, title history search, property valuation analysis, documented loan history, responded to customer and third-party loan inquiries.

2010-2011 Underwriter Contemporary Staffing Solutions Jacksonville, FL

Provided loan approvals or denials by assessing the risk involved in making a loan by reviewing applicant credit-worthiness, quality of the real property, and ability to pay according to the guidelines of the lender with regard to ratio of mortgage loan to value of property.

2008-2010 Foreclosure Specialist Wachovia Bank Jacksonville, FL

Handled pipeline of 500 foreclosure files from referral through foreclosure sale date for Wachovia Bank, reviewed and approved accuracy of legal documentation submitted for recording to the legal court systems, provided follow up with attorneys, mortgagors, insurers and investors, as necessary, and logged all actions, calculated bidding instructions to attorney for auctioning of the foreclosure property, applied appropriate debiting and crediting procedures in order to accurately balance entries in the accounting system, organized and prepared sold foreclosure files to be forwarded to the assigned outsourced agency, arranged property preservation to secure and protect the interest of the servicer on vacant properties.

Technical Skills:

Microsoft Office Suite, E-mail, Internet, Mac, Type 35wpm

References available upon request

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