Beverly J. Williams
Ocala, FL *4474
**************@*****.***
Objectives: My goal is to become associated with a company where I can utilize my
skills and gain further experience while enhancing the company’s
productivity.
Qualifications: Dedicated to delivering exceptional customer service.
Experienced in working with high customer volume.
Proficient in Microsoft Office.
Team Player.
Work History:
May 2013- June 2016
Citizens First Bank, The Villages FL
Senior Teller/Vault Teller
Provide exceptional customer service
Head teller back up
Daily cash balancing and reconciliation
ATM custodian
Processing of cashier’s checks and money orders
Buying and selling of Foreign Currency
Responsible for ordering cash weekly for the branch
Redeeming bonds
Cash advances
Adhere to policies and procedures
Large currency transaction reports
Monetary instrument logs
Assist with branch audits
Participate in branch meetings
November 2004- May 2013
Suntrust Bank, Ocala FL
Senior Teller
Teller coordinator back up
Provide exceptional customer service
Daily customer referrals
Processing of collection items
Cash advances
Bond redemption
Daily cash balancing and reconciliation
Processing of casher’s checks, money orders, and traveler’s checks
Adhere to policies and procedures
Participate in branch meeting
Place holds on checks
Update customer’s addresses and phone numbers
Order checks for customers
April 1993- 2004
HSBC Bank, New York
Teller/Customer Service Rep
Provide exceptional customer service
ATM Custodian
Teller Referrals
Large currency transaction reports
Monetary instrument logs
Wires
Loan applications
Open accounts
Update customer information
Order customer checks and ATM cards
Daily balancing and reconciliation
Processing of cashier’s checks, money orders, and traveler’s checks
Education:
ASJA Girls High School
1979-1983
High School Diploma