Manager Assistant

EMMANUEL ROMAN

OBJECTIVE

To obtain a position within your business as an assistant manager/General manager /supervisor as a long term permanent member of the team.

CORE QUALIFICATIONS

Strong ability to manage a staff/team

Ability to work flexible hours

Sound ability to articulate available services to customers

Ability to work very well in team environments and independently as necessary

EXPERIENCE

Current- 2012 Innovative Car Care Center Hockley, Texas

General Manager/Service Writer

Opened and fully operate mechanic shop, including staff, accounts, customers, and daily tasks to yearly goals.

Increase shop efficiencies from 65% to 88%.

Ensure timley completion of vehicle services.

2006- 2012 Jack John Varcados Shell, Inc. Houston, Texas

General Service Technician

Managed, tracked, and re-stocked inventory and inventory records.

Performed service on vehicles, updated service records, and updated customers on progress of their service.

Assisted owner with follow up calls/E-mails to customers and clients to build better repore.

2000-2004 Assistant Manager Tomball, Texas

Assistant Manager

Managed staff of 5 employees

Performed opening and closing duties

Inventory tracking and consolidation

Secured accounts with local businesses/established good repore

Held weekly meetings to optimize staff performance

EDUCATION

1999-2003 Waller High School Hockley, Texas

2004-2006 Lone Star College-Main Campus Houston, Texas

SKILLS

Bilingual: Fluent in Spanish/English, spoken and written. Type 40 gwpm. Internet and automotive savvy. Able to multi task and communicate effectively.

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