Customer Service Manager

Resume Text

Antonio Retic

**** * **** ** *********, WI 53208 Cell: 414-***-**** Cell: 414-***-**** ************@*****.*** SUMMARY OF QUALIFICATIONS Solid industrial and management experience Dedication and drive as hard-working individual Ability to manage multiple priorities in order to meet various deadlines Highly productive managing projects, a creative problem solver who rapidly adapts to changing demands Excellent verbal and written communications skills. Experience RR DonnelleyApril 2010 - Present Ink Vault Associate, Material Handler/Shipping & Receiving Milwaukee, WI Packing, shipping & receiving for USP,Fed Ex, DHL, and various companies. Stage ink for Flexo in Screen Department, Ink mixing, Ordering and Daily/Monthly inventory for ink usage, Ink returns and replenishing common ink carts. Winter Service INC.November 2008 - April 2010 Ground Service Milwaukee, WI Snow removal with snow plow and shovel. Super Steel Corp.September 2006 - November 2008 Material Handler Milwaukee, WI Responsible for prep for delivery, and loading/unloading trucks while having excellent customer service skills. Shipping and receiving also locomotive assembling with organizing parts for set up. Forklift certifited, Computer skills and 100% audit accrucary. Bridgeman FoodJune 2002 - September 2006 Loader/unloader Milwaukee, WI Responsible for prep for delivery,and loading/unloading trucks while having excellent customer service skills. Also food rotation in freezer and walkin cooler. The Home DepotJune 2002 - May 2004 Deliver/Will call Coorindator Glendale, WI Responsible for managing (4-6 employees during high volume time periods) with no delay time. Forklifting, and order puller for customers who didn't need shipping, and also it helped them avoid waiting ATO FindleyMarch 2002 - September 2002 Production/Assembly Line Milwaukee, WI Responsible for boxing up adhesive and loading pallets getting ready for shipping Cousins SubmarinesApril 2001 - January 2003 Crew Leader/ Manager Trainee Wauwatosa, WI Responsible for cashiering, dishwashing, and prep Trained store employees Supervised service/maintenance employees also opened and closed shifts. DBA McDonaldsAugust 1999 - January 2001 Certifed Swing Manager Milwaukee, WI Responsible for opening,closing, and mid shift Trained sales associates Supervised and delegated duties to sales, service/maintenance associates Prepared all cash variances Including accurately balanced daily reports necessary for bank/store deposit. Special Training Certified Forklift Driver, Order Puller, Material handler, Loader, and Management Education Washington High SchoolJune 1998 High School Business Management Milwaukee, WI REFERENCES Submitted Upon Request

Resume Text

Antonio Retic

1826 N 39th St Milwaukee, WI 53208 Cell: 414-***-**** Cell: 414-***-**** ************@*****.*** SUMMARY OF QUALIFICATIONS Solid industrial and management experience Dedication and drive as hard-working individual Ability to manage multiple priorities in order to meet various deadlines Highly productive managing projects, a creative problem solver who rapidly adapts to changing demands Excellent verbal and written communications skills. Experience RR DonnelleyApril 2010 - Present Ink Vault Associate, Material Handler/Shipping & Receiving Milwaukee, WI Packing, shipping & receiving for USP,Fed Ex, DHL, and various companies. Winter Service INC.November 2008 - April 2010 Ground Service Milwaukee, WI Snow removal with snow plow and shovel. Super Steel Corp.September 2006 - November 2008 Material Handler Milwaukee, WI Responsible for prep for delivery, and loading/unloading trucks while having excellent customer service skills. Shipping and receiving also locomotive assembling with organizing parts for set up. Forklift certifited, Computer skills and 100% audit accrucary. Bridgeman FoodJune 2002 - September 2006 Loader/unloader Milwaukee, WI Responsible for prep for delivery,and loading/unloading trucks while having excellent customer service skills. Also food rotation in freezer and walkin cooler. The Home DepotJune 2002 - May 2004 Deliver/Will call Coorindator Glendale, WI Responsible for managing (4-6 employees during high volume time periods) with no delay time. Forklifting, and order puller for customers who didn't need shipping, and also it helped them avoid waiting ATO FindleyMarch 2002 - September 2002 Production/Assembly Line Milwaukee, WI Responsible for boxing up adhesive and loading pallets getting ready for shipping Cousins SubmarinesApril 2001 - January 2003 Crew Leader/ Manager Trainee Wauwatosa, WI Responsible for cashiering, dishwashing, and prep Trained store employees Supervised service/maintenance employees also opened and closed shifts. DBA McDonaldsAugust 1999 - January 2001 Certifed Swing Manager Milwaukee, WI Responsible for opening,closing, and mid shift Trained sales associates Supervised and delegated duties to sales, service/maintenance associates Prepared all cash variances Including accurately balanced daily reports necessary for bank/store deposit. Special Training Certified Forklift Driver, Order Puller, Material handler, Loader, and Management Education Washington High SchoolJune 1998 High School Business Management Milwaukee, WI REFERENCES Submitted Upon Request