Customer Service Sales Associate

Bryan Caesar

Houston, Texas

Contact: 832-***-****

Email: **********@*****.***

OBJECTIVE:

Proactive and organized individual seeking an position in a company that will utilize three years of experience in analyzing, organizing, customer service and quality support.

SUMMARY OF QUALIFICATIONS:

Strong verbal, listening and written skills

Known for taking initiative and skilled at meeting challenges and deadlines

A team player who is attentive to detail and able to work in a fast paced environment

EDUCATION:

Houston Community College, Houston, TX

Associate Degree Candidate, Health Care Administration, Cumulative GPA: 3.00/4.0, May 2017

COMPUTER SKILLS:

MS Excel, MS Access, MS Office, MS Visio, PowerPoint, Outlook, Windows, XP, Troubleshooting, iOS, Smartphone, Tablet, and PC

EXPERIENCE:

July 2014-Jan. 2015 Macy’s Houston, TX

Merchandiser Specialist

Processed merchandise to floor ready standards and communicated issues with team leaders and other associates.

Proactively assisted customers in all aspects to fulfill their every need to make their shopping experience one of a kind.

Maintained the stock room condition of assigned areas and ensured that it is clean, safe, and categorized.

Processed merchandise that was damages, transfers, and returns.

Jan. 2013-June 2014 Home Depot Houston, TX

Garden Sales Associate

Provided a fast and friendly service by actively seeking out customers to assist with their needs, concerns, and questions pertaining to specific products and projects.

Knowledgeable on product features and related items in order to successfully sell an entire project.

Maintained the in-stock condition of assigned areas and ensured that it is clean, friendly, and safe.

Nov. 2011-Dec. 2012 Zone One Auto Storage Houston, TX

Dispatcher

Scheduled and dispatched multiple truck drivers.

Recorded and maintained files of customers’ requests, work and services perform charges, expenses or other dispatch information.

Kept proper record of all jobs in work log according to established guidelines and protocol.

Organized and maintained office files and databases.

Jan. 2011-Aug. 2011 Goodwill Houston, TX

Store Clerk

General operation of the cash register which included ringing purchases, collecting payments, and making change and completing the sale.

Promoted sale of merchandise and special sale items and assisted in locating and selecting merchandise and ensuring excellent customer service.

Sorted, pulled, displayed and arrange merchandise as instructed by manager.

Transferred store shipments to appropriate departments and maintained racks, shelves and other displays in a presentable manner.

Sep. 2010-Dec. 2010 UTM.D Anderson Cancer Houston, TX

Patient Transporter

Comforted patients and their families by offering support and encouragement; being punctual and attentive to procedure schedules; demonstrating caring and cultural sensitivity.

Transported equipment and supplies by picking-up requisitioned orders and delivering them to assigned treatment areas and patient care areas.

Prepared delicious food efficiently for delivery to patients.

Provided maintenance of food carts by following the proper health codes.

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