Customer Service Administrative Assistant
Resume:
Temple, TX *****
*******.*****@*****.***
BETHANY BENNA
SKILLS & ABILITIESMotivated, energetic and dependable Administrative Assistant with incredible attention to detail. Proficient with office machines including copier, fax, postage machine, laminator as well as personal computer. Intermediate skills with Microsoft Word, Excel and Outlook. I am a dedicated team player and quick learner.
EXPERIENCESPECIALTY PACKAGING, INC., FORT WORTH, TX May 2014 April 2016
Maintain the receptionist area, including greeting visitors and responding to the telephone and in person requests for information.
Event and meeting logistics coordination and planning.
Manage confidential information in a professional and discreet manner while acting as a liaison for communications, phone calls, and appointments.
Oversee different aspects of the office including shipping and receiving packages as well as ordering supplies.
Arranged and coordinated appointments, travel and correspondence for the President of the Company.
Organized files, created spreadsheets for data collection and statistics, faxed reports and scanned documents.
Streamlined functional processes and paperwork to maximize productivity of the team.
Additional clerical responsibilities as needed.
HOLIDAY INN, FORT WORTH, TX
May 2013 April 2014
Correctly calculated charges, issued bills and collected payments.
Politely answered phones promptly to assist customers with room service orders.
Managed closing duties, including restocking items and reconciliation of the cash drawer.
TERRY’S SUPERMARKET, FORT WORTH, TX
January 2012 April 2013
Process sales and payments
Customer service within the store as well as by phone.
Balance sales and receipts.
Issue refunds and credits.
REFERENCESAvailable upon request.
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