Network Engineer

Daryl L Smith

*****.********@*****.***

**** ********* **.

Missouri City, TX, 77489

PH 281-***-****

CAREER OBJECTIVE:

I am seeking a network support position with a first-class organization that will embrace my high level of initiative and dedication to delivering exemplary support and customer service.

AREAS OF SKILLS AND KNOWLEDGE:

BGP EIGRP OSPF RIP TCP/IP Wireshark Port/Ether Channel VLAN STP

DHCP DNS VPN SSH Teraterm Tivoli Remedy

WORK HISTORY:

FEDEX, Houston, TX 08/04 – Present

Network Support Analyst

Daily responsibilities include monitoring, supporting and troubleshooting LAN/WAN network infrastructure involving Cisco routers, switches, VPN endpoints and wireless and voice solutions

Support Cisco 6500, 4500, 4000 and 3500 series switches, 3800 and 2800 series routers involving layer 3 switching, EtherChannel, HSRP and ACLs (CAT OS and IOS)

Migrated 15+ sites from Frame Relay to MPLS

Monitored, managed and debugged all data network circuits using Whats Up Gold, Cisco Works and Solar Winds for point-to-point, T1 and DS3 frame, microwave and satellite connections

Monitored, debugged, and resolved tier II Cisco infrastructure issues

Configure network devices to meet business needs.

Deploy monitoring tools and provide continuous monitoring of network and all associated platforms and troubleshoot problem areas as needed.

Create and maintain documentation as it relates to network configuration, security, processes, and service records.

Ensure network connectivity of all servers, telephony equipment and other network appliances.

Manage routers, switches, and maintain backups of these devices, and software/firmware up to date.

Develop, implement and maintain policies, procedures, and associated training plans for network administration, usage, and disaster recovery.

Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.

Monitor and test network performance and provide performance statistics and reports.

Oversee new and existing equipment, hardware, and software upgrades.

Gathering business requirements and applying networking technologies in order to accurately design the optimum solution

Defining problems, collecting data, establishing facts, drawing valid conclusions and preparing appropriate reports while minimizing costs as appropriate

Providing feedback to IT management and leadership of other departments on matters pertaining to network performance

TRAINING AND EDUCATION:

CCNA Certified

Currently pursuing CCNP certification

DULLES HIGH SCHOOL, Houston, TX

Diploma

REFERENCES:

Available upon request

Contact this candidate