Administrative Assistant Customer Service
Resume:
LIVINICE WOOTEN
Chicago, Illinois 60612
Phone: 312-***-****
Excellent communication and motivation skills
Exceptional focus and follow-through abilities, innovative thinker, creative and meticulous.
Outstanding dedication to customer service and client relations
PROFESSIONAL EXPERIENCE:
11/02-Present Arnstein & Lehr, LLP Legal Assistant
Prepare litigation filings for both federal and state courts
Enter attorney time for billing
Organization of files
Review, proofread and finalize any client correspondence
Copied documents and all exhibits and/or attachments for litigation cases
Assist in any secretarial overflow of work.
Maintain and retain client records in accordance with regulations
Processing and assuring of conflict checks
Opening and closing of files for clients
Send out daily reports on new clients (New Business Report)
All client/matter maintenance.
Schedule meetings and maintain calendar with important deadlines
05/00 – 11/02 Collectors Training Institute Administrative Assistant
Filing of documents via interoffice filing system
High volume of telephone discussions with debtors
Prepare Payroll
Drafted high volume of correspondence to debtors regarding their account
Bank deposits
Prepare check rites for debtors (Check by Telephone)
Update reports for Citibank and GE
Prepare and process legal correspondence
Organizing files
File Complaints and Summons for trial
Arrange evictions with Sheriff
Schedule meetings and maintain calendar with important deadlines
Correspond with clients regarding monthly reports
Prepare check request/forward payment(s) to clients
Timekeeping
Check court status for trials
Requests files for court
12/99 - 05/00 United States Census Administrative Assistant
Filing of documents via interoffice filing system
High volume of telephone discussions with citizens
Prepare Payroll
Type high volume of letters to citizens regarding their account
Update reports for main branch
Process high volume of correspondence from citizens
Test interviewees for employment
08/99 -12/99 Chicago Foundation For Women Administrative Assistant
Filing of documents via interoffice filing system
High volume of telephone discussions
Type high volume of letters to potential clients
Update reports
Process high volume of correspondence from clients
SKILLS:
Typing: 70+ words per minute
Office Equipment: Typewriter, Ten Key, Dictaphone Machine, Copier and Facsimile, scanner
Software Equipment: Windows 2000, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft Outlook, Corel, WordPerfect 8.0, Internet Literate, PowerPoint, Hot Docs, Westlaw, LexisNexis, Expert time, E-filing
EDUCATION:
Robert Morris College, Chicago, Illinois AAS Degree, February 16, 2002
Major: Paralegal Certificate July, 2001
(REFERENCES AVAILABLE UPON REQUEST)
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