Customer Service Administrative Assistant

Summary of Qualifications

Extensive knowledge of major computer applications: QuickBooks, Microsoft Office, Adobe Photoshop, Adobe InDesign, Internet Explorer, Safari

Attention to detail with above average typing speed (85 wpm)

Comprehensive knowledge of administrative and clerical tasks

Outstanding communication and interpersonal skills

Able to code in numerous software languages

Work Experience

Executive Administrative Assistant Gentility, LLC 2016 – Current

-Clerical and administrative duties; answering and directing calls; scheduled meetings

-Project research and development

-Customer service and employee relations/liaison

-Creating documents, spreadsheets, and invoices – HR files

-Renewing Medicaid, Cogent ID, E-Verify, WOTC processing, bill management/QuickBooks, tax form management

-Other duties as needed

Administrative Assistant T2 Fashions 2014 – 2016

-Website development and maintenance

-Venue soliciting and bookings

-Maintain display esthetics

-Order intake and bill processing

-Team Scheduling and coordinating

-Inventory accountability/distribution, quality and quantity control

PT Office Assistant VIP Cleaning Services 2013-2014

-Data entry, document filing, typing, emailed customer correspondence, calendar management and word processing

-Customer service, receiving, screening, routing incoming telephone calls and other electronic correspondence

-Account tracking and billing

Chick-Fil-A Shift Manager 2008-2013

-Encourage customer relations and brand trust by providing excellent customer service

-Reinforce customer loyalty through rewards and credit cards

-Collaborate with visual managers to drive sales through product placement

Education

Certificate of completion for: Ruby on Rails; Learn the Command Line; Angular JS; Learn Java; JavaScript; jQuery; PHP; Learn HTML; CSS

GA Gwinnet College – Buford, GA 2011-2013

Mill Creek High School – Hoschton, GA 2011

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