Active Directory Service

Parag Waghmare

Contact: 206-***-****

Email: acvyop@r.postjobfree.com

SUMMARY:

Expert in SCOM, SCCM, Active Directory, SQL Server administration.

Expert in implementing and monitoring environments for maximum uptime.

Expert in automation using Powershell, Batch, VB scripting languages.

Perform, monitor, and restore backups and disaster recovery operations

Project Planning and Implementation

Providing 24x7x365 Service Incident Management, Communications, Service Monitoring, Change and Release Deployment and Execution

Sound knowledge of Agile, SCRUM, ITIL and ISO standards and methodologies

Have rich experience in analysis of IT-related problems to isolate and identify trends and issues.

Knowledge and understanding of various programming languages like C#,C++,VB,Java

Experience in leading and managing teams.

Expert is implementing cost reduction mechanisms and time savings.

Saved over $100,000 per year for customer using powershell automations and process improvements

CERTIFICATIONS:

Implementing Microsoft Azure Infrastructure Solutions (70-533)

Microsoft System Center Operations Manager 2007, Configuring (70-400)

Managing and Maintaining a Microsoft Windows Server 2003 Environment (70-290)

Supporting Users and Troubleshooting in Windows XP (70-271)

Advanced Diploma in Software Engineering

SKILLS:

Databases : SQL Server

Operating Systems : Microsoft Windows 2012/2008/2003

Languages : Powershell, VB Script, SQL, Batch, XML

Other Tools : SCOM 2007,SCOM 2012,CM 2012,IIS,SCSM,SCVMM

PROFESSIONAL EXPERIENCE:

Client: Nationwide Building Society (Duration) 02/15- 06/16

Project: Enterprise Management Services (Nationwide Building Society)

Role: Technical Specialist

Description:

Nationwide Building Society is a British mutual financial institution and the largest building society in the world. This project was support for the infrastructure at Nationwide. Part of 24/7 on call rotation supporting the various applications and services. Designing, planning and implementation of various projects. Upgrades, updates and security monitoring of devices and applications.

Responsibilities:

Administration of System Center Operations Manager Environment.

Authoring of management packs.

Comprehensive Migration of MOM 2005 to SCOM 2007/2012 environment.

Backups and recovery of various applications and Environments.

Integration of SCOM with various incident management systems.

Scom dashboard creation

Integration of Microsoft System Center Operations Manager with SCSM & SCORCH.

Creating the new workflows and run books in Run book Designer and checking out the workflows into SCOM.

Managing the entire lab & test environment virtual machines through "Microsoft System Center Virtual Machine Manager"

Automation using powershell scripting.

Providing support for Windows Infrastructure, IIS, SQL.

Build and deployment of packages with SCCM.

Software updates, hotfixes and Patch deployment.

Sharepoint website and server administration

Software and Hardware Inventory and reporting

Participating in SCRUM meetings and other related meetings

Design and implement monitoring solutions for customers.

SQL query optimization. Database maintenance and backups.

Alerts tuning and suppression.

Identify and document common recovery procedures for service impacting incidents and provide detailed Root Cause Analysis

SQL server reporting and configuration

Support of Azure deployments IaaS, VM’s and Services.

Work closely with customers to understand requirements, review design documents, and provide release support and architecture planning.

Tools & Technologies: Visual Studio,VMWare,SCOM,SCCM, Sharepoint, MSSQL,SSRS,SSIS, Silect Mp Studio,TFS, Admin Studio,IIS,Active Directory,Windows Azure,Hyper-V,Client Vantage

Client: Microsoft (Duration) 10/07- 01/15

Project: MSG (Microsoft)

Role: Systems Engineer

Description:

This Project was Live Monitoring Support and Infrastructure deployments for MSG Production Environment. Responsible for providing various Tier 2 services including in-depth Application Support, Networking support, Infrastructure monitoring Support for various mission critical real time applications used within Global Foundation services of Microsoft. This engagement involved special software such as SCOM 2007, SCOM 2012, SCCM, Keynote, Gomez, TMF, iPlatform, UTS (Ticketing) and Share point . Some of the activities that were performed include the following.

Responsibilities:

Supervising & managing a team of engineers managing the SCOM and SCCM Infrastructure at Microsoft.

Automation using Powershell, VbScript, Batch for routine tasks.

Installation of Gateways and implementation of APM,URL monitoring.

Creation of SCOM Dashboards.

Authoring and tuning of Management packs.

Alert tuning and suppression.

SCCM package creation and deployment

Create and administer advertisements, programs, collections, and custom reports in SCCM and troubleshoot failed SCCM deployments and SCCM health issues.

Plan, execute and deliver service engineering tasks include changes, releases and deployments successfully within planned windows reducing production impact.

Publish capacity utilization levels on monthly basis and attach action plan to mitigate risk

Provide release engagement assistance for new application/service on-boarding with operational requirements document and deliver to project team

Administration of IIS Webserver and managing deployments

SharePoint server and site administration

SQL query development and tuning.

SQL reporting and administration of High Availability Environment.

Review and update operational support guides, knowledge base articles

Working with Management and Developers to implement short and long term plans for the project.

Identify and document common recovery procedures for service impacting incidents and provide detailed Root Cause Analysis.

Maintain compliance with system patches and service packs along with documented configuration changes.

Customer satisfactions, process adherence, independently conduct service reviews against signed-off Service Level Agreements with Customers.

Envisioning and implementing Process Improvement and Quality Improvements.

Executing Project / Implementation / Delivery & Sustenance activities.

Mentoring other team members by way of assisting them in designing solutions, solving challenging technical problems, sharing technical knowledge and adhering to quality processes in ensuring team objectives are met.

Worked closely with customer to understand his aspirations & worked towards improvement of service delivery

Manage Escalation of issues to closure through networking with Divisions.

Monitor all defined metrics related to Operations and C-sat on a weekly basis with special focus on tracking metrics.

Vendor and resource management.

Security Audit and security management.

Tools & Technologies: SCOM 2007/2012,SCCM 2007/2012,MS Project, Excel, TFS, SharePoint,Microsoft Visual Studio,Hyper-V, Windows Azure

Client: Wipro Bpo (Duration) 09/06- 09/07

Project: Wipro Bpo

Role: Service Engineer

Description:

Wipro Infotech is the IT Services, Solutions & Products division of Wipro Limited. Managed IT Services from Wipro enables enterprises to focus on their core competencies, lowering the cost of managing IT infrastructure through improved productivity and operational efficiencies. Wipro's Managed IT Services provide an effective combination of people, processes and tools to ensure that your IT infrastructure is always up and running. Our stringent quality processes like ITIL, Six Sigma, ISO, BS7799 and BS15000 improve productivity and process efficiency.

Responsibilities:

User management through Active Directory.

Group policy management.

Monitor for OS security problems, patches and fixes. (Review newsletters, subscriptions, etc.)

Apply OS, Subsystem and application patches, fixes and upgrades

Monitor and act on problem tickets. Periodic reboots of OS.

Manage OS Security

Create monthly performance and service level reports

Monitor and track space usage on all OS, Apps, and Data Volumes

Provide system fail-over services

Setup, maintain, track, and report security monitoring and reporting

Setup, maintain, track, and report automated performance monitoring.

Analyze performance monitoring metrics and fine tune as needed

Managing and maintaining file systems

Tools & Technologies: Active Directory, Exchange, Symantec EndPoint Protection,DNS,DHCP

Client: Oracle Financial Services (Duration) 08/05- 08/06

Project: IT Management

Role: Support Engineer

Description:

Oracle Financial Services Software Limited is a subsidiary of Oracle Corporation. It is an IT solution provider to the banking industry. It claims to have more than 900 customers in over 145 countries.[3] Oracle Financial Services Software Limited is ranked[clarification needed] No. 9 in IT companies of India and overall ranked No. 253 in Fortune India 500 list in 2011.

Responsibilities:

User management through Active Directory.

Group policy management.

Windows TCP I/P configuration. Data recovery through recovery console and data recovery softwares.

Maintenance and installation of network printers.

Configuring and deploying security updates through WSUS.

Managing Security patches.

Administrating Internet proxy.

Installation of softwares like Microsoft Visual Studio .NET, Visual Studio Etc. and configuration

Configuration of IIS server

Tools & Technologies: Active Directory, Exchange, E-policy orchestrator 3.6.Nortel Passport, Remote Installation Services.

Client: Software Studio (Duration) 07/04- 08/05

Project: IT Service desk

Role: Support Engineer

Description:

Software Studio is a renowned provider of VFX and animations. It has created the effects and animations for various big budget movies and television shows.

Responsibilities:

Troubleshooting and installations of software’s and operating systems as well as assembling Desktop Computers.

Integral Part of the Technical Support Team for the company.

Switch and LAN connectivity for users.

Troubleshooting and Managing Network Environment.

Creating and managing users.

Windows TCP I/P configuration.

Maintenance and installation of network printers.

User management through Active Directory.

Remote installation services implementation.

Tools & Technologies: Active Directory, Exchange, 3d Studio Max, Dreamweaver, Maya, Adobe Photoshop,

Visual Studio 6.0, Visual Studio .NET, Oracle 8i, 9i, Antivirus Software’s.

EDUCATION: Bachelor of Engineering (Computer)

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