Customer Service Assistant
Resume:
Constance Bates-Bingham
Indianapolis, IN 46222
*********************@*****.***
EDUCATION
Occupational Safety Management
Master of Science – Anticipated Graduation 2016
Indiana State University, Terre Haute, IN January 2013 – December 2016
Human Computer Interaction
Indiana University Purdue University-Indianapolis August 2008-May 2010
Bachelor of Science- Safety Management/Environmental Health Science
Indiana State University, Terre Haute, IN December 2007
CERTIFICATIONS
Hazardous Materials Awareness & Operations 2016
Hazardous Materials Technician 2016
Incident Command System 100 2011
Incident Command System 200 2015
Incident Command System 300 2015
Incident Command System 700 2011
Incident Command System 800 2015
HazWoper 40 Hour 2015
Train the Trainer, Sampling for Hazardous Materials 2016
Health Insurance Portability and Accountability Act (HIPAA) 2015
CPR, AED, and First Aid 2016
RELATED EXPERIENCE
Health & Hospital Corporation - Marion County Public Health Department
Environmental Health Specialist, Water Quality and Hazardous Materials Management June 2015 – Present
Obtain water samples from creeks and streams that lead to major watersheds
Analyze lab data from private well samples and surface water samples
Inspect tattoo shops along with child care facilities
Serves as Internship Coordinator for the Water Quality and Hazardous Materials Management department
Communicated with the public to organize inspections and assist with public health education
Maintained correspondence, notes and lab reports in Behot database
Health & Hospital Corporation - Marion County Public Health Department
Environmental Health Specialist, Housing and Neighborhood Health October 2011- June 2015
Identified Safety and Health hazards in residential and commercial areas
Presented the need for compliance to communities of different backgrounds
Experience using Accela database to create and update cases
Prepared court files for trash and housing cases
Assistant Floor Safety Director
Liaison between neighborhood leaders and Health & Hospital Corporation
Testified before a judge based upon assessments made on the behalf of Health
and Hospital Corporation
Indiana Department of Environmental Management
Summer Intern May 2007-August 2007
Obtained CPR and AED Certification
Earned 24 Hour Hazardous Waste Operations Certification
Performed Ergonomics Assessments
Researched OSHA Regulations for Future Program Development
Performed Respiratory Protection Fit Testing for about 10 people
SKILLS
Management
Graduate Assistant (Indiana University-Purdue University Indianapolis) June 2008-May 2010
Event Planning for up to 200 attendees
Arranged student field trips
Compiled, Researched, and Assessed data
Problem solving
Substitute Teacher for Metropolitan School district of Lawrence Township March – May 2008
Taught children of all ages
Worked with special needs students
Handled disciplinary issues
Technological
Student Assistant for University Professor (Health and Safety Department) Sept. 2005 – Dec. 2007
Formatted Microsoft 3.0
Created multimedia PowerPoint Presentations
Established database to track about 100 graduate students
Analytical May – August 2005
Hewlett Packard/ America’s Skilled Personnel
Performed quality control standards on newly manufactured computers
Repaired defective computers
retail March 2003 – Dec. 2004
Bookstore Associate
Inventoried stock and maintained high demand merchandise
Provided customer service to 100 people daily
Reconciled daily cash receipts
VOLUNTEER EXPERIENCE
Center for Leadership Development-Math Tutor January 2016
Deputy Election Commissioner- Student Government 2006-2007
Union Hospital Development Center-Children’s Class Assistant 2006
Center for Leadership Development-Self Exploration Graduate 2001
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