Customer Service Administrative Assistant
Resume:
JILLIAN WALKES - FERNANDO
Brooklyn, NY, 11203
Phone: 347-452-796
**********@*****.***
Objective
An Administrative position within the previous companies utilizing administrative, accounting and computer skills.
Summary
A self motivated and organized professional with over 10 years experience.
Highly analytical thinker with strong communication skills that has lead to productive work relationship with clients and staff.
Work Experience
Trinidad Industrial Cleaning Services Ltd - Pond Street La Romaine, Trinidad 2012-2016
Administrative Assistant
●Answer and direct phone calls
●Organize and schedule meeting and appointments.
●Maintain a contact List.
●Produce and distribute correspondence, memos, letters, faxes and forms.
●Assist in the preparation of regularly scheduled reports.
●Taking minutes of meetings.
●Filing out of tenders and quotations for local and international clients.
●Preparing fortnightly payroll.
●Booking travel arrangements.
●Office supplies and provide general support to visitors.
Shasac Engineering and Construction Services Ltd - Cipero Road, San Fernando 2010-2012
Administrative Assistant
●Assist with filling out of tenders and quotations for both Government Agencies and Private Sector clients.
●Reconcile and process accounting paperwork monthly.
●Utilized Peachtree Accounting Program to reconcile bank statements, enter accounts payable invoices and customers invoices.
●Serve on the safety committee.
●Answer and direct calls.
Abdix Limited - Caroni Savannah Road, Chaguanas 2009 - 2010
Receptionist
●Serve visitors by greeting, welcoming, directing and announcing them appropriately.
●Answer, screen and forward any incoming phone calls while providing basic information needed.
●Receive and sort daily mail deliveries / couriers.
●Update appointment calendars and schedule meetings / appointments.
●Perform other clerical receptionist duties such as filing, photo copying, faxing etc.
E-Power Computer Labs - Lapique Plaza San Fernando, Trinidad 2005-2009
Customer Service Representative
● Answering Multiple phones.
●Addressing customers questions and concerns regarding products.
●Learning the products and pricing.
●Looking up customers inquires including purchasing history and payment records.
●Verification of orders and shipments.
●Acts as front clerk receptionist within a rotating team schedule
Education
University of The West Indies - 2010 - 2012
Certificate Administrative Professional Office Management.
Open Bible High School - 1996 - 1999
CXC Certificate - Mathematics, English A, Principles of Business, Principles of Accounts, Social Studies, Office Procedure.
San Fernando Technical Institute - 1994 - 1996
Vocational Basic / Interminate Dressing Making and Design
Princes Town Senior Comprehensive - 1992-1994
Vocational Tailoring
Certificates
Computer Literate, Microsoft Office, Peachtree Accounting, Bookkeeping, Certificate in Typing 45 wpm, Fire and Emergency Warden Training.
References
Carol St. Clair - Ph: 917-***-**** -Kings County Hospital
Beverly Henny - Ph: 347-***-**** - 711 Park Side
Contact this candidate