Objective
To obtain a challenging position in which extensive administrative skills will be of value.
Experience
Pathology Inc. 2011-Present.
Medical Biller/Patient Support
Calling insurance companies checking the status of the claim.
Provide excellent customer service, helping patients understand their lab bills and coverage.
Collecting on outstanding balances, billing a claim and collecting on outstanding balances.
McKesson Corp. 2000-2010
Medical Biller/Patient Suport
Traveled to different locations to train company employees on Xifin network.
Called insurance companies checking the status of the claim.
Provided excellent customer service, helped patients understand their lab bills and coverage.
Collected on outstanding balances, billed claims, collected on outstanding balances and reversed company debt.
Pacific Hospital of Long Beach 1990-2003
Billing Specialist/File Clerk
Performed inpatient, outpatient, Psych and Skilled Nursing billing for a 179-bed hospital facility with receivables of $25-30 million.
Prepared quarterly bad debt reports.
Prepared quarterly credit balance.
Reduced 179 days to 60 days on the hospital ageing report.
Responsible for both inpatient and outpatient electronic billing, data entry, resolving discrepancies and follow-ups.
Extensive interaction with large insurance corporations.
Education
Performance Training Institute. 2010-2012
Certified Medical Administrative Assistant.
Long Beach City College 1980-1986
Business Administration Major.
Skills
Types 55-60 wpm. Have knowledge of all office equipment, and windows operating systems. Can file in alphabetical and numerical order, have an excellent 10key-stroke. Can operate a 20=line phone system. Work very well under pressure, and consider myself a team player.