Customer Service Representative

BRANDI A. SMOOT

***** * *** ***** ** apt ****, Avondale, Az 85323

Cell: 330-***-****

*************@*****.***

Objective

Experienced customer service representative with strong leadership and customer resolution skills.

Qualifications

Proficient Microsoft Word, Excel.

Type 45 wpm

Multi-Task Management

Microsoft Windows XP

Customer Service Oriented

Experience

Customer Service/Cashier

April 2010-Aug 2014

Circle K- Akron, Ohio

I utilize my customer resolutions skills very well as a cashier. My patience and understanding come in handy when addressing the concerns of our customers. I count money and enter information into the computer at the end of my shift.

collector

Oct 2014-Jan 2016

Signent Jewelers- Fairlawn, Oh

Working with customers to educate them and assist them with their accounts, making calls, and documenting daily, also collecting payments over the phone

Education

Kenmore High School- Graduated June 2010

Akron, Ohio

All required studies and office skills training

References

Joan Bell Akron, Ohio Middle School Teacher 330-***-****

Yolanda Gibbons Akron, Ohio Customer Service Agent 330-***-****

Reneta Otis Akron, Ohio Manager, Circle K 330-***-****

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