Michelle Canty

609-***-****

acvya9@r.postjobfree.com

Experience

June 2006 - Present Cash Office / Customer Service Associate

Lowes 3504 Rt. 1, North, Princeton, NJ

Process customer sales / returns / credit payments.

Detect / deter security risks.

Provide quality customer service.

Process entire store’s intake of money.

Make bank deposits.

Order cash / coin as necessary.

Process daily business paperwork.

August 2005 – September 2007 Teller/Weekend Supervisor

Commerce Bank 1620 N. Olden Avenue, Ewing, NJ

Exemplified discretion /trustworthiness with customer confidential material.

Process deposits in excess of 1 million dollars.

Prepared daily financial reports.

Supervised staff of 15 + employees.

Made / modified work schedule for 25 employees.

Handled internal / external grievances.

January 2001 – June 2005 Computer Room / Vault Department Mgr.

Home Depot 701 Nassau Park Blvd, Princeton, NJ

Completed weekly audits.

Ordered supplies for entire store.

Supervised / scheduled staff of 5 + employees.

Processed money intake for entire store.

Processed daily deposits / ordered currency.

Resolved computer issues related to store operations.

Reorganized / updated store’s filing system.

January 1997 – February 2001 Bookkeeper

Edwards Super Foods Store 1556 N. Olden Avenue, Ewing, NJ

Supervised staff of 12 + employees.

Processed money intake for entire store.

Made and received bank deposits.

Secured cash office nightly.

Skills

Excellent verbal and written communication skills

Experience in the use of Microsoft Word, Excel, PowerPoint, outlook, and Vera Balance.

Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business

Demonstrated ability to provide comprehensive support for day to day operations and support staff at every level, including scheduling meetings, coordination travel and effectively managing essential operational tasks.

Education

September 1987 – September 1988

Penn State University, University Park, PA

Earned 30 + credits toward the Bachelor of Science in Commercial Art Degree