Project Manager Management

JEANETTE B. GAMBOA

**** ****** ****., ******* ** 95765 I ********.******@*****.*** I 415-***-****

http://www.linkedin.com/pub/jeanette-gamboa/29/271/728

SENIOR IT PROJECT MANAGER/PROGRAM MANAGER

Successful project manager and scrum master in the field of software development, test engineering and information technology, managing end-to-end multiple project deliveries with utmost quality and commitment for solid five years.

Effective Agile (Scrum) Master, ensuring customer satisfaction and significantly high team key performance indicator (KPI).

CORE COMPETENCES

● Concrete experience on Agile (Scrum)

●Sprint planning

●daily stand up

●grooming

●Sprint review

●Sprint Retrospective

● Strong Project Management Skills:

●requirement gathering

●schedule and cost estimation

●risk management

●resource management

●quality management

●people management

●stakeholder management

●change management

●documentation

●Project Management tools:

●Jira

●Confluence

●MS Project ; MS Suite

●Solid experience on:

●requirements analysis

●test plan development

●rigid test execution

●bug analysis

●Web application automation test development skills with :

●Python

●Java in Selenium

●Firmware test automation development skills with C/C++.

Leadership skills and people skills

JOB EXPERIENCES

FPT SOFTWARE, Cebu, Philippines April 2015 - May 2016

Senior IT Project Manager

Held multiple roles for managing complex demands, responding to the needs of the company. Making training plans and managing training for fresh hires, managing team of 15, finding target customers and starting new customer account.

As Training Lead:

● Develop training plans and opportunities for new hires, depending on the market

technology need, to be able to respond to customer need.

● Managed and facilitated 50 engineers to complete training.

As Senior Project Manager

● FPT Intranet Project – led 15 engineers from gathering of requirements to

design, planning, schedule management, risk management, execution and

delivery. Project currently used by entire Philippine site as communication and

document portal.

● Funai Corporation – closed the deal with the customer, currently providing

significant revenue to FPT Philippines.

Led the gathering of requirements, budget management plan, project proposal,

resource management, schedule plan, technical team formation, procurement

and initial skills training. Manage 10 engineers.

● Prospective Customers – contact several customer to offer our IT capabilities

on web development, firmware development, banking, finance, cloud and more.

Elicit software requirements need and present software solution proposals.

TIETO GLOBAL OY, Cebu, Philippines May 2014 - February 2015

IT Scrum Master

● Focused with NOKIA Web User Interface Team of 10, excellently delivering J2EE-

based sprint-by-sprint commitment to customer. Optimized the value of Scrum in

teamwork, open communication which significantly resulted to constant high Key

Performance Indicators (KPI) as evaluated by customer.

● Maintain customer focus thus continually achieving customer satisfaction on

managed and delivered backlogs, quickest bug-fix response, customer relations

and communications.

LEXMARK RESEARCH AND DEVELOPMENT, Cebu Philippines 2003 – 2009

Firmware Test Project Engineer

● Managed team of 20 or more depending on the size of the projects. Handled two –

three projects at one time, from early development stage, production to

engineering change (EC). Released printers used for home, office and business.

● Championed the Firmware Test Process Specification which promote firmware test

processes. Established Firmware Test team in Cebu site.

Software/Firmware Print Physics Engineer

● Developed solutions for longtime print quality issues, which was implemented in

2010 print heads. This created positive revenue for the company, eliminating

cartridge returns.

● Performed Project Management work from Lexington, KY, USA headquarters to

Cebu and vice versa. Managed PM Dashboards, Wiki and Team sites.

● Developed automated firmware test tools using C++, which shortened the testing

and recording time by 75%. Championed the Print Physics test process specs.

AMA COMPUTER UNIVERSITY, Cebu, Philippines 2003

Engineering and Computer Science Instructor

Taught mathematics, engineering and computer science courses, C and C++ programming languages to computer science and engineering students. Imparted meaningful learning experience to each student in the class.

MAXIM INTEGRATED PRODUCTS, Cavite, Philippines 2000 - 2002

Wafersort Hardware Support Associate Engineer

Pioneered and established Wafersort Probecard Support in Maxim Philippines. Built probecards, hardware used to test thousands of silicon wafers that went to production.

Worked with international counterparts on issues, supplies and builds ensuring continuous hardware support.

EDUCATION/TRAINING

Project Management Program

Project Management Institute

July 2015

Venture Lab Courses

A Crash Course on Creativity, Finance and Technology Entrepreneur

Fall 2012

Selenium Online Modules

Selenium with Java

Software Testing tool for web-based applications

Building Search Engine with Python

Udacity

April 6, 2012

Project Management Certification Program

Xavier University, Xavier Consulting Group

A series of activities and lectures on project management,

given by Phillip D. Jones, Ph. D of Xavier University, Cincinnati Ohio at Lexmark North America @ Kentucky headquarters.

2006

Masters of Science in Information Technology

University of San Carlos, Cebu, Philippines

15 units using JAVA programming language

February 2005 – December 2005

B.S. Electronics and Communications Engineering

University of San Carlos Cebu, Philippines

June 1995 – March 2000

Philippine Professional License in Electronics and Communications Engineering

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