Joanne Ochoa
**** **** *** **** *******, FL, ****4
Phone: 786-***-**** Email: acvx9a@r.postjobfree.com Objective
To obtain employment within a growth oriented company where I can expand my skills and utilize my knowledge.
Skills
• Proficient in Microsoft Applications
• Well organized & efficient; work well in team environment
• Highly Motivated, stays on task, and always focused on getting the job done
• Able to work under pressure, quick learner, & positive attitude
• Strong communication & interpersonal skills
• Bilingual English/Spanish
Education
Brown Mackie College, Miami, FL March 2011- May 2014 Associate of Science in Criminal Justice
Courses; introduction to Corrections, Criminal Procedure, Juvenile Justice, Internet Research, Legal Writing, Family Law, Criminal Law
Employment History
Public Defender Office, Miami, FL April 2015- Present Clerk
• Process incoming documents in timely matter
• Scan and upload documents to client file
• Support staff members with clerical work if needed
• Destroy closed files that have met destruction date
• Mailing interoffice envelopes within other divisions
• Data entry
The Law Professionals, Miami, FL October 2013 – April 2015 Legal Assistant
• Call clients to set up appointments and follow up
• Contact facilities clients have had treatments
• Follow up with insurance adjuster
• Write reduction, waive, cover, and demand letter
• Sign up new clients to our office
State Attorney’s Office, Miami, FL April 2013 – August 2013 Volunteer
• Administrative Duties
• Provide victims with service needed
• Write assessment forms for new clients
• Speak to victims in regards to their case
Pier 1, Miami, FL September 2012- October 2013
Sales Representative/Cashier
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
• Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
• Greet customers entering establishments.
• Issue receipts, refunds, credits, or change due to customers. References Upon Request